The dealership probably attached the steering shaft to the rack one spline off of center. It's very easy to do. This would allow the rack to turn further one direction than the other. It's a pain to correct and I am sure the dealer does not want to deal with it. An alignment will center the steering wheel inside the cabin and the tie rod's would be adjusted to make up the difference in the rack to make it drive perfectly fine, except at full lock.Maybe this will help, I tweaked the color a bit and you can see it better. It supposed to contact flush and kind of hit that flat part of the metal. But for some reason you can see to the left of that circle it's getting snagged up and starting to chip away at the metal only after a few turns.
Something is seemingly a few degrees off and it's not lining up right , it's like an inch or two off from where it should contact. Hard to accept " just grease it " as a solution . Any ideas ? I begged the alignment guy today to take another look .....
Sorry for taking over this thread , someone else must have encountered this.
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