Just got a pair of front seats from CCOT... one has two tears, I called CCOT..... and I have to do the whole ups claims dance. Manny in shipping has some how made me feel like this is my fault, by saying things like (this has never happened before........ that looks like a razor blade cut)...... fun....... I sent pictures showing the metal bar that poked through that has it paint scratched off during the injury, along with where the box was scrunched at the sight.
More then likely this will all work out and be fine.... just a bit sad about it all ATM.
I will also admit, I'm having some bad luck getting all the seats on this project. I recently ordered and got the back seat from Amazon... the first one showed up with a big factory coffee stain on the back that I could not remove.... could not believe it, box was still factory closed, seat had the plastic still on it, and under that was the stain....... But since amazon is the behemoth company it is, I had a replacement in two days and the factory stained one returned with ZERO issues or extra work on my part...... besides paying for these things in the first place.... which is about all I expect to have to do when buying new stuff.