I still say Kenmore products are crap. My wife wanted new appliances when I remodeled the kitchen and she let the Sears guy talk her into a package deal with the oven, OTR microwave and dishwasher, Everyone within 2 years has already broken at least once and continue to have problems. I spoke with the salesman last week and the idiot actually told me " You should have bought the extended warranty"
Like he knew they were crap and were going to break..... I'll never buy Kenmore again. The hinges on the oven door weaken after about 8 months of little use and fails to close completely, this lets the heat out of the top of the door and melts all plastic in the vicinity, Sears said, "should have bought the extended warranty". Hinges are 75 bux a pair, OTR micro has an issue with the metal tray arcing to the sides of the unit. You can actually turn it on and watch the sparks fly on the inside!!, Sears said
" Should have bought the extended warranty" and on the Dishwasher, it quit draining and Sears said it was due to the hard water and I had to pay to have a service man to come even look at it under warranty, I called BS and went to the mgr and he said the same thing. It's their policy because of the water condition in the area. They were sure it was due to that. I ran CLR through it and it does drain a bit better so I guess they were right but now it leaves a soapy residue on everything and Sears said it was because I do not have the water heater up high enough. I turned it up, ran CLR through it again and nothing. SO, I guess I'm going to have to buy a whole new set of appliances again.......
Like he knew they were crap and were going to break..... I'll never buy Kenmore again. The hinges on the oven door weaken after about 8 months of little use and fails to close completely, this lets the heat out of the top of the door and melts all plastic in the vicinity, Sears said, "should have bought the extended warranty". Hinges are 75 bux a pair, OTR micro has an issue with the metal tray arcing to the sides of the unit. You can actually turn it on and watch the sparks fly on the inside!!, Sears said
" Should have bought the extended warranty" and on the Dishwasher, it quit draining and Sears said it was due to the hard water and I had to pay to have a service man to come even look at it under warranty, I called BS and went to the mgr and he said the same thing. It's their policy because of the water condition in the area. They were sure it was due to that. I ran CLR through it and it does drain a bit better so I guess they were right but now it leaves a soapy residue on everything and Sears said it was because I do not have the water heater up high enough. I turned it up, ran CLR through it again and nothing. SO, I guess I'm going to have to buy a whole new set of appliances again.......