Yes I know this is out there, but this is a reaffirmation.
Some on here found the Koyo 1918 on CARid for around 200 and had it actually shipped to them. So then more members ordered from CARid only to have the TYC Chinese made radiator sent in its place.
I was hoping this still wasn't the case as the add specifically states its a Koyo rad... but I was another one for them.
Listing Here:
Koyorad® 1918 - Radiator
Anyway after a phone call to them basically ripping them a new one about this they told me "Actually the Koyo was out of stock so they sent this instead" I told them I was part of an online community which has run into that exact excuse before years ago. Asked them why they have a miss-leading advertisement and making money off of a bait and switch. She said she could have the radiator returned, but I don't have that option. I HAVE to install it to get my truck back home. She then asked if I would like a supervisor to call me back I said sure. I let her know that I was not upset with her but asked her to put herself in my shoes. She agreed that it was wrong. Especially since there were "no notes" in the file that they called to alert me about the switch.
After I got off the phone a $25 "as promised" gift certificate showed up in my inbox from them. guess they forgot to tell me about that too.
Regardless I have to put this damn thing in, don't really have a choice.
Anywho pissed that they keep pulling this. It's not over yet.
Some on here found the Koyo 1918 on CARid for around 200 and had it actually shipped to them. So then more members ordered from CARid only to have the TYC Chinese made radiator sent in its place.
I was hoping this still wasn't the case as the add specifically states its a Koyo rad... but I was another one for them.
Listing Here:
Koyorad® 1918 - Radiator
Anyway after a phone call to them basically ripping them a new one about this they told me "Actually the Koyo was out of stock so they sent this instead" I told them I was part of an online community which has run into that exact excuse before years ago. Asked them why they have a miss-leading advertisement and making money off of a bait and switch. She said she could have the radiator returned, but I don't have that option. I HAVE to install it to get my truck back home. She then asked if I would like a supervisor to call me back I said sure. I let her know that I was not upset with her but asked her to put herself in my shoes. She agreed that it was wrong. Especially since there were "no notes" in the file that they called to alert me about the switch.
After I got off the phone a $25 "as promised" gift certificate showed up in my inbox from them. guess they forgot to tell me about that too.
Regardless I have to put this damn thing in, don't really have a choice.
Anywho pissed that they keep pulling this. It's not over yet.