UPDATE:
The mfr. has been VERY responsive on the issue at hand, and my contact fast-tracked through the system a "corrected" version of the brown carpet. He sent me a photo this morning (below), and it shows both what the sewing division used on the incorrect ones they sent out over the last two weeks vs. what they will be sending out going forward. The surging is now the right color, and even though I realize I compared the interior to a photo on my phone, the heel/toe pads look to be the exact color of the dash / door vinyl in my '85 60.
Anyway, I wanted to offer this information for three reasons: (a) a (BIG) mistake was made, but we've gotten it corrected in 3 days following notification, (b) we'll be working immediately with those of you to get your "incorrect" carpet corrected, and (c) the photo below will allow you to see the final product so you can decide if it meets your expectations or not (the grey carpet can also be seen in post #138 above).
Thanks for everyone's patience and a special thanks to @Cruising Canuck for his kind retraction and follow-up PM. I've never done a project like this before, so I'm not sure I was prepared for some of the problems that can arise. However, this is a reputable automotive carpet mfr., and once this issue is resolved and things are back on the right track, I really believe you're going to be impressed with the final product!
David
Hi David,
So do you have an update as to how the mfr is going to handle this for those of us with the goofed up brown carpet sets? Are they just making new sets and sending them out? Or do we have to ship our old sets back and they'll redo them?
Best
Mikey
The mfr. has been VERY responsive on the issue at hand, and my contact fast-tracked through the system a "corrected" version of the brown carpet. He sent me a photo this morning (below), and it shows both what the sewing division used on the incorrect ones they sent out over the last two weeks vs. what they will be sending out going forward. The surging is now the right color, and even though I realize I compared the interior to a photo on my phone, the heel/toe pads look to be the exact color of the dash / door vinyl in my '85 60.
Anyway, I wanted to offer this information for three reasons: (a) a (BIG) mistake was made, but we've gotten it corrected in 3 days following notification, (b) we'll be working immediately with those of you to get your "incorrect" carpet corrected, and (c) the photo below will allow you to see the final product so you can decide if it meets your expectations or not (the grey carpet can also be seen in post #138 above).
Thanks for everyone's patience and a special thanks to @Cruising Canuck for his kind retraction and follow-up PM. I've never done a project like this before, so I'm not sure I was prepared for some of the problems that can arise. However, this is a reputable automotive carpet mfr., and once this issue is resolved and things are back on the right track, I really believe you're going to be impressed with the final product!
David
Hi David,
So do you have an update as to how the mfr is going to handle this for those of us with the goofed up brown carpet sets? Are they just making new sets and sending them out? Or do we have to ship our old sets back and they'll redo them?
Best
Mikey