1MOA
SILVER Star
It's a truck. They are supposed to have scratches. Just fix it and keep driving it.
Need Opinions - 570 wrecked at dealer (1 Viewer)
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- Thread starter
- #22
Very helpful info, thank you.
Tell them you’re just fine with a replacement bumper… as long as it’s a Dissent.
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- #24
I was told "Your paint code is 01J4, that one is a base coat and then a clear. The newer silver is 01JL and that one it the base, top, and clear." This is a 2013 LX570, true or no?
You came to the internet to ask about what to do with scratched plastic? Even after dealer agreed to OEM replacements?
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- #26
Really adding to the conversation. Happy Holidays.
That may be true. It's good that they recognize it has a clear coat. You can probably look up your paint code and what paint layers are used using an online tool that parses your VIN, if you really want to be sure.
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I would make sure they give you a full detail, exterior being the most important part. If they simply spray your bumper from the paint code it may not perfectly match the 10yrs of wear on the rest of the truck. If they somehow match it your existing paint (total ignorance if body shops try to match paint colors or strictly use paint codes) and you have the truck detailed later, there could be a mismatch. I would want all of the oxidation buffed out of the rest of the truck for this.
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- #30
everyone's tough on the internet.
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- #31
Got my truck back, they had to paint it twice as they didn't get the texture of the paint right the first time, it was almost as if there was a flex or depth to it which didn't match even though color was right. They did a good job the second time and covered my 120K service. Not perfect but think that's just reality. I think they handled it very well so I took them a $50 starbucks card to the service manager to buy everyone involved a coffee and let them know there weren't any hard feelings and I appreciated them doing their best on customer service.
I can still see some color mis-match?
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- #33
Your husband must be miserable.
Plastic bumpers never perfectly match the painted metal, even from the factory.
I'm glad you are happy with the work - cars will never stay pristine unless they are stored inside and never driven. Especially since the damage was just limited to the bumper, I'd be happy with what was done and what perks were thrown in. Even if it hit the Carfax, you have pictures so it's easy to show the damage was minimal.
Only other option would have been have them give you the cost of repair and put that towards a metal bumper
I'm glad you are happy with the work - cars will never stay pristine unless they are stored inside and never driven. Especially since the damage was just limited to the bumper, I'd be happy with what was done and what perks were thrown in. Even if it hit the Carfax, you have pictures so it's easy to show the damage was minimal.
Only other option would have been have them give you the cost of repair and put that towards a metal bumper
Looks good best I can tell from pics. Classy move for gift card. I can’t say I would have given more than a sincere “thanks” and a handshake.
Heritage 2020
SILVER Star
Good looking rig. Sir, very classy for treating the service manager and crew to Starbucks.
hoser
SILVER Star
They say Metallic Silver is the most difficult paint to match. Unfortunately, I have silver too.
Yes the mis-match is visible in the photo, the bumper skin is a lighter color. Likely looks ok with the naked eye at a distance.
From the 2nd picture I agree. Unless it looks better in person, I would not be happy and would want it repainted and blended.
