Sounds like I have to do a trigger wire. But we'll see what Joying comes back with.My Canbus is set to null-null. I am using a trigger wire for the backup camera, which the PO had installed for my PX6. I think it's actually tied into the rear reverse lights at the back of the rig but I don't totally recall. My camera is wired with a RCA cable that has a red power wire included.
Also I have the older Joying unit with the volume knob, rather than the newer one you posted.
Did you hook up the white and red RCA cables? They go from the Joying harness into the back of the Joying. Perhaps it's why the amp is not working. If those are hooked up right I'm betting you have a bad unit or another problem as these should be plug-and-play.
I DID NOT have the RCA cables from the harness hooked up to the HU. But what are those for, the sub? The amp did work before, just none of the canbus settings that change the amp, sounds right. I'm getting a lot more distortion when I turn up the volume than I used to.
And just for clarification, the only thing that isn't working right for me is really the backup camera. And that's because I assumed no need for a trigger wire, like in the other two vehicles I've installed Joying in. It worked out of the box with OEM backup camera in my 2014 Tacoma. And in my 2010 Jeep Wrangler, it worked without a trigger wire using Joying's AHD Backup camera.