Agreed that not all service records indicate good care.
I used the best dealership in town for a new 4runner we bought and serviced it for there for the warranty period only. I wanted it to work out but ultimately getting a stamp in my maintenance booklet was not worth the headaches and lack of attention to detail.
My understanding is that the techs are almost like private contractors on 1099 and make more money by getting things in and out quickly as possible. Most services are set priced. Not a good incentive program for actual care for the vehicles. Too much goes overlooked.
Obviously recalls and service bulletins are better to have than not have but for normal maintenance, I will do my own and log it in excel and Carfax.
I used the best dealership in town for a new 4runner we bought and serviced it for there for the warranty period only. I wanted it to work out but ultimately getting a stamp in my maintenance booklet was not worth the headaches and lack of attention to detail.
My understanding is that the techs are almost like private contractors on 1099 and make more money by getting things in and out quickly as possible. Most services are set priced. Not a good incentive program for actual care for the vehicles. Too much goes overlooked.
Obviously recalls and service bulletins are better to have than not have but for normal maintenance, I will do my own and log it in excel and Carfax.