That's one service manager, I'd avoid.
Where I have read in mud, of a Dealership buying a pump assembly due to bad fluid. I've never heard Toyota/Lexus corp., even hint at bad fluid or a recall.
If you can prove AHC working before, the AHC fluid from Toyota/Lexus Dealership plastic bottles poured in. That fluid was in sealed bottles, was/are jellying. That jelly, has damaged the AHC system. You've a case!
Question is how relentless are you, and what can you prove in a court of Law. Corp my want to buy your silence!
Second if you prove, that Toyota/Lexus, knew bottles contaminate and did not warn us. Then it becomes a very big ticket, Lawyers will get excited about.
Squeaky wheel get the grease!
You've a few choices:
1) Convert to none AHC.
2) Repair the system. If a system all rusted out, you've a lot work. Rust, sure isn't caused by jell. But wouldn't be an issue today, if weren't for jelly.
If you trying to preserve your legal rights. You'll need a lawyer before making any more moves. Likely you'll need not only documentation, witness and evidence. But you must give Toyota/Lexus opportunity to correct and document with witness you did.
They'll also have rights to inspect evidence. This is tricky, if you want a working AHC now. So written notice to Toyota/Lexus and giving them the opportunity they inspect and correct, before any corrective work you do, is key. They must respond within a reasonable time frame.
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Personally, I only saw one case of jelly in AHC. AHC had gone into fail-safe (flashing OFF). Owner after reading self-help in mud, notice reservoir look a bit low. Having a 1L plastic bottle (sealed) AHC fluid, he'd purchased from ebay in 2021. He added some of the fluid, to see if AHC would then work. Which it didn't help at all, thankfully. When that didn't work, he called me. Upon questioning him, I learned he'd added fluid from plastic bottle. So I took a look in the screen under the reservoir cap. Sure enough, I saw nice clean jell in the screen. OH NO!
Good new was AHC was OFF (in failsafe). So pump never ran. So we suck all the fluid we could from reservoir. Then filled with good fluid from a 2.5L tin. Went on too diagnose AHC issue. Which was a broken wire at accumulator. Looks like a rodent chew partially through wire. Than months, possible years later, wire in broke. Spliced in a new pigtail, with butt solder heat shrink. AHC, fired up and all good. We were so thankful, the AHC hadn't come on with the jell in the reservoir.
Where I have read in mud, of a Dealership buying a pump assembly due to bad fluid. I've never heard Toyota/Lexus corp., even hint at bad fluid or a recall.
If you can prove AHC working before, the AHC fluid from Toyota/Lexus Dealership plastic bottles poured in. That fluid was in sealed bottles, was/are jellying. That jelly, has damaged the AHC system. You've a case!
Question is how relentless are you, and what can you prove in a court of Law. Corp my want to buy your silence!
Second if you prove, that Toyota/Lexus, knew bottles contaminate and did not warn us. Then it becomes a very big ticket, Lawyers will get excited about.
Squeaky wheel get the grease!
You've a few choices:
1) Convert to none AHC.
2) Repair the system. If a system all rusted out, you've a lot work. Rust, sure isn't caused by jell. But wouldn't be an issue today, if weren't for jelly.
If you trying to preserve your legal rights. You'll need a lawyer before making any more moves. Likely you'll need not only documentation, witness and evidence. But you must give Toyota/Lexus opportunity to correct and document with witness you did.
They'll also have rights to inspect evidence. This is tricky, if you want a working AHC now. So written notice to Toyota/Lexus and giving them the opportunity they inspect and correct, before any corrective work you do, is key. They must respond within a reasonable time frame.
________________________________________
Personally, I only saw one case of jelly in AHC. AHC had gone into fail-safe (flashing OFF). Owner after reading self-help in mud, notice reservoir look a bit low. Having a 1L plastic bottle (sealed) AHC fluid, he'd purchased from ebay in 2021. He added some of the fluid, to see if AHC would then work. Which it didn't help at all, thankfully. When that didn't work, he called me. Upon questioning him, I learned he'd added fluid from plastic bottle. So I took a look in the screen under the reservoir cap. Sure enough, I saw nice clean jell in the screen. OH NO!
Good new was AHC was OFF (in failsafe). So pump never ran. So we suck all the fluid we could from reservoir. Then filled with good fluid from a 2.5L tin. Went on too diagnose AHC issue. Which was a broken wire at accumulator. Looks like a rodent chew partially through wire. Than months, possible years later, wire in broke. Spliced in a new pigtail, with butt solder heat shrink. AHC, fired up and all good. We were so thankful, the AHC hadn't come on with the jell in the reservoir.
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