Ruff Stuff Specialties

[SNLC]

This guy says he is the new Owner of Ruff Stuff Specialties, maybe he can help.




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That guy didn’t provide my product, responded to my contacts and still has my $3,000.

He bought their debt and said the previous issues are not his problem.

Not impressed and still out $3k after being a loyal customer for 20yrs.

They done!

Cheers

 

[SNLC]

So Dan Fredrickson has left ruff stuff?

He handed it off to his son awhile ago it seemed by a few social media posts. His son seems to have ran it into the ground and now the guy who they sponsored for Ultra4 has bought it after the son said he would fix it. New guy says he will fix it too.

Sound like a sh!t show to you??

Cheers

 

[OGBeno]

Yup.

 

[SNLC]

Yup.

Right

My bank got a letter from me summarizing the drama, RuffStuff receipt showing their 2-4 weeks terms, I am at nearly 9 weeks with zero communication back from them after me reaching out 20+ times.

I do believe federal law states 30-days from purchase to provide goods unless stated otherwise. Don’t quote me on that though I am no lawyer and CA is a joke for any laws.

I got suckered! Had I simply googled their recent reviews across most social media platforms I would have not made this $3k mistake.

Be warned folks, do a google search before purchasing even if you been a customer for decades!!

Meanwhile Ballistic Fab which had an absolutely horrible rep 15yrs ago is now reformed to excellent service and products! As well as some other long thought dead vendors!

How tides change…… ????

Cheers

 

[OGBeno]

Time. And it’s vicissitudes.

 

[ThreeEyedBandit]

Sorry this happened. Brings up a great point in the off-roading world. A lot of vendors ask everyone to pay up front before things are even made so you are essentially paying for materials they don’t have and labor they haven’t used. I am sure this happens in a lot of other areas of commerce, but paying in full up front has never sounded great to m unless it is in stock. I get that a lot of them are small shops, but then it impacts the buyers in cases like this. After seeing a few other vendors disappear over the years and now this one I would never pay in advance for anything that isn’t built. A shop not having products built shouldn’t be our problem. Most financial places only give you 60-90 days to dispute so if someone is quoting you 8+ weeks of lead time you are already (potentially) screwed.

Capital One said 90 days. It is my fault I didn't check first as they were originally quoting 2 weeks, then two more, and two more. I should have called it months ago, but time got away from me.

 

[ThreeEyedBandit]

I am required to send a letter and receipts for my $3k charge back. Which I am doing today.

Cheers

I just went through the letter thing, along with phone logs and complete E-Mail history. Originally they said 'no problem' then must have realized that it had been months and back tracked. I was hopeful, but didn't think they would take care of anything.

That guy didn’t provide my product, responded to my contacts and still has my $3,000.

He bought their debt and said the previous issues are not his problem.

Not impressed and still out $3k after being a loyal customer for 20yrs.

They done!

Cheers

That sucks, I just saw the video and it sounded like he was wanting to get caught up..

I will absolutely never do business with them. Granted I was small fish in the pond, but cripes.

Maybe they'll end up shipping my parts, then I can compare directly to the FROR knuckles and sell the other set.

 

[SNLC]

I am sooooooooo disgusted by these thieves!!

Absolute crooks.

They need to be reported for fraud, they are committing fraud daily by keep their website up and taking peoples money.

Cheers

 

[ThreeEyedBandit]

This showed up today, kind of unexpectedly. Nice they painted it, would have been nicer if they sprayed them with a little oil so they wouldn't rust while sitting on the shelf where ever they where.

Might sell them, but will probably grind the hellfire off and run them since I've been waiting so long. But the whole thing makes me sick, doubt I could get my $1100 for them anyways...

 

[SNLC]

Meh, this is much better in my opinion. 3-weeks from ordering to receiving.

And why couldn’t they simply communicate with you??? As a retailer they are required to communicate if it is going to be more than 30-days or it is called “breach of contract”. To continue to sell with no attempt to communicate or deliver is fraud.

Not to put down those knuckles, they are good I am just super disappointed and feel totally ripped off. Maybe their dumb parts will show up when my build is done??

Sell them if you are still butt hurt in a week. You won’t have any issues getting $1200 for those.

Cheers

 

[ThreeEyedBandit]

Meh, this is much better in my opinion. 3-weeks from ordering to receiving.

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View attachment 4138947

And why couldn’t they simply communicate with you??? As a retailer they are required to communicate if it is going to be more than 30-days or it is called “breach of contract”. To continue to sell with no attempt to communicate or deliver is fraud.

Not to put down those knuckles, they are good I am just super disappointed and feel totally ripped off. Maybe their dumb parts will show up when my build is done??

Sell them if you are still butt hurt in a week. You won’t have any issues getting $1200 for those.

Cheers

Funny, I ordered the FROR two weeks ago. Day later got an email stating that they where 45 days out. Been trying for a little over a week to have them cancel/refund the order and nothing.

But last order I placed showed up in three days, zero communication though.

Your right, I'll stew for a week and see how I feel.

 

[SNLC]

Funny, I ordered the FROR two weeks ago. Day later got an email stating that they where 45 days out. Been trying for a little over a week to have them cancel/refund the order and nothing.

But last order I placed showed up in three days, zero communication though.

Your right, I'll stew for a week and see how I feel.

Sure he may be hit or miss when it comes to what’s in stock and production runs. At least you got an email stating 45-days. Just buy those too, with these slow production times, you can sell for a little profit for sure.

I could probably sell these FROR knuckles for $1300 tomorrow if I wanted to.

Cheers