TBH I've never really paid attention to my graduations. I do intentionally overfill my reservoir by a bit and haven't paid attention to my low-to-high graduation count as I've never encountered the jarring pogo-stick ride that's an indicator of a blown globe.
When you say 18 graduations, I assume you mean doing the low-to-high graduation test you count 18 graduations? My guess on that would be that in order to drop to low (or as low as your truck can go with those springs) you're having to basically drop your AHC pressure to zero, which means nearly ALL the fluid in the globes and lines would be pushed back into the reservoir. Then, when going to high, the level has to drop significantly in order to take the system from essentially zero pressure to 6.5ish mpa.
I believe, on a normal AHC system going to low mode, it just relieves pressure on the system until it sees the vehicle at the low ride height. The system doesn't pay attention to pressures beyond avoiding an overpressure situation in the case of an overweight vehicle. It just adds or remove fluid to get the height sensors to read the appropriate value.
I'm really not sure what could be causing your harshness problem since your pressures aren't very high. Maybe high mode sets the damper modules to max stiff regardless of comfort switch setting?
I think
@PADDO is our real AHC expert but not sure how often he's around these days. Maybe he can chip in if he's got time.