Snap-on digital torque wrench ruined by leaking batteries - Kudos to Duracell (1 Viewer)

[Waorani]

Recently found the batteries had leaked in my Snap-On digital torque wrench. Their warranty says simply to send them any item damaged by their batteries and they will repair/replace. Didn't really expect much to happen but after a little time and a few questions via email regarding when purchased/cost, I received a check for current replacement cost.

I shouldn't have to be, but in this day and time - I'm impressed! Kudos to Duracell!

 

[kbahus]

Good to know on the Duracell warranty. I have had the same set of Energizer Lithium batteries in my Snap On torque wrench for a good two years now, amazing life span.

 

[Tapage]

that's good to know .. but I usually keep my batt powered ( that I not use often ) devices without batt .. I don't want to take any chances ..

 

[haryv]

Waorani how do you like your digital torque wrench? how often do you get it calibrated?

 

[Frankencruiser]

Wow. Duracell will be going in my expensive tools. Thanks for the info.

 

[Waorani]

Waorani how do you like your digital torque wrench? how often do you get it calibrated?

Honestly, I didn't use it that much and usually just grabbed a click type to save fiddling with the digital.