Disclaimer: This is all based on my personal experience. I've imported two Honda Actys through NNMT without any issues this past year. I've had a great experience with the port and my broker handled the paperwork side of things.
Once the boat arrives into the Newport News Marine Terminal (NNMT) it will get offloaded to their holding yard. The vehicle will go through customs and agriculture inspection. That process can take a few days depending on the day and how busy the port is. Once it clears the inspection you should receive all of your paperwork (customs, EPA, delivery order). My broker overnights me the paperwork once it's cleared so I can pickup the vehicle ASAP.
You'll need the Delivery Order (DO) from your broker/importer in order to pickup the vehicle. I do bring copies of everything just in-case it's needed at any point. I'd rather have everything and be prepared than have to come back another day. NNMT is part of the port of Virginia and is a separate facility from Norfolk and Portsmouth terminals.
Contact the port:
Notify the port prior to 3PM the day before loading. As long as an “appointment” is scheduled, it is first come/first served between the hours of 7-11 and 12-3. PPE will need to be utilized which consists of hard hat, safety vest and closed toe shoe. You can call the phone number on their website.
To pickup the vehicle you have a few options:
- Pickup Yourself - For NNMT, you will need a TWIC card. They will not let you on the port without one. The cost was $125 and it's good for 5 years. It also gets you TSA pre-check if you fly at all. I'd apply and get this process started now if you plan on going this route. I got my card 12 days after I did my paperwork at the local processing office. I've heard it can take up to 6 weeks.They will also not let any passengers or guests on the port without one either. Make sure you plan for this if you are loading it by-yourself. If you are military, your CAC card will get you access to the port without a TWIC.
Along as you have the TWIC card you can pickup the vehicle yourself. I bring a jug of extra fuel, tow stops and a battery jump pack just incase the battery is dead.
- TWIC Escort Services - You can hire a service to escort you on and around the port. These services range from $75-100/hour. The port has an authorized list of escorts if you decide to go this route.
- Transport - You can pay a transportation company that has TWIC to pickup and deliver the vehicle to you. I'm local to Newport News so I have not explored this option.
Do you have someone handling the import paperwork and customs for you? If not, I would
highly recommend getting a broker. You can do it yourself but the peace of mind and ease of pickup is worth the cost in my opinion.
Hopefully that clarifies things a bit. If you have any questions send me a DM and I'd be happy to help you out. I just found this site and it looks like there are a lot of great resources here.