Gear Install Question (Marlin Will Not Help)!

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I don't want to be a a-hole here or talk for Marlin or defend them, but when a supplier sells a part, they are responsible for the installation of the part, and not how to take the transfer case apart and put it back together. They are expecting that the customer either knows how to do it, or if not has access to the factory manual on how assemble the case again. Even more so if it has to do with the actuator and not knowing how it goes together.

Now if the issue was getting the gear on the shaft etc, then I can understand the frustration on the stance that they took.

As for removing the case, yes technically not needed, but honestly for us at that shop, it is way easier to remove the 6 bolts and drop the case and work on the bench. Having a lift and transmission jack is obviously different than on a creeper in the driveway.

I get it. I've done a lot of DIY projects in my day and everything usually turns out really well. I'll admit I'm a little outside of my comfort zone when it comes to the internal workings of a gearbox, especially since it's the first one I've cracked open. I'm also not made of money and can't afford to hire everything out though. I don't expect any issues on the second truck as I am familiar with the process now. Maybe I expected too much support, but they did state "any questions at all" and I have spent my fair share of money with them, you as well, and have never felt "put off" by you guys.

Opinions vary, I'm over it now. I'm not holding any grudges with MC, just sharing my experience exactly the way it happened. Truth be told, I really can't wait to get things back together and try these babies out.
 

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