Ordering process was smooth. Tim was very helpful to all my needs
Production Time:
Make sure you plan ahead since Tim can only crank so many out at a time and he is dependent on the powder coated as well. Time from order to delivery approx. 9-10 weeks.
Install:
When removing the factory rack remove the main undying bolts evenly, I avoided the backplate falling out. Also tried to be careful as to not to push the yellow guides back into the roof. The other thing I did was used the gasket sealant #2.
There are minimal instructions (what's on the website is it and what pointers you can find on this forum). Tim is very helpful but don't expect a legit set of instructions.
Took me a good 4 hrs or so with two teenagers (maybe that was my problem)...
No the boys were great, they definitely had smaller fingers to help on the tight spaces to work in.
Steps that might help are:
The pouches of screws are labeled but take some time and lay them out with washers and bolts. Then get them paired up with the towers and mounting points
Front towers: bolted the plates together using the top set of holes.
Mid towers: bolted the plates together using the top set of holes
Rear towers: bolted the plates together using the bottom set of holes
Don't insert the middle height bolt till you get the height adjusted