Tex Gets a 250
- Thread starter Tex68w
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- Thread starter
- #62
I swear the quality of work at Discount Tire has fallen off rapidly in the last few years. Growing up in the late 90's, Discount Tire was about as good as it got. Clean stores, excellent inventory, and quality work at a fair price. The kids they employ in the garage today must be busy eating crayons and boogers when they go through training.
They already marred up one of the wheels on my Super Duty, and now they've gone and mounted the spare of the GX upside down and taken a chunk out of the finish. I don't understand how you can get it wrong. No spare mounts facing down, and there's even a liner that obviously recesses into the face of the wheel to protect it, and they somehow managed to wedge that between the backside of the wheel and the spare recess.
I'll be taking this one up with the manager of the store this week, and they will be covering the replacement of that wheel.
They already marred up one of the wheels on my Super Duty, and now they've gone and mounted the spare of the GX upside down and taken a chunk out of the finish. I don't understand how you can get it wrong. No spare mounts facing down, and there's even a liner that obviously recesses into the face of the wheel to protect it, and they somehow managed to wedge that between the backside of the wheel and the spare recess.
I'll be taking this one up with the manager of the store this week, and they will be covering the replacement of that wheel.
Shops go up and down in quality. I've used an awesome independent tire shop for the past decade - can get me any tire I want (cheaper than Discount by a few bucks), great job on alignments, etc. But, their service manager finally retired and they've already gone downhill. Our Discount is pretty new and I was unimpressed with them at first. But, they've gotten a new service manager and things have improved, so I've started using them more. Your Discount probably has new, crappier management, when seems to be pretty common for most business these days.
- Thread starter
- #64
I've tried three different Discount stores within an hour of my home over the past year and a half. They've all sucked.
Maybe they have crappy store management AND crappy regional management
.I'm sure there are at least a handful of good independent tire shops in your area. Discount is not always the cheapest, last year I bought both a new set of Falkens for my GX and Toyos for my wife's Highlander from my independent tire shop. The indy shop was around $5/cheaper a tire all-in, even with balance/mounting/disposal. They had to order both sets of tires but had them within a couple of days.
