Paul, I spoke the owner of this truck yesterday as well. I am sorry if I left you with the impression that we were not going to do anything about it. Just to put our side of this out there, we have installed these on 2011 model trucks and we did not have any issues, as I explained to you on the phone. . This truck had a production date of 11/11, which by all standards make it a 2012. We have not installed it on a 2012, and as you mentioned it is weird that the truck was registered as a 2011. When the purchase was made, we were informed it is for a 2011 truck, and since we have installed them on that year truck, we did not anticipate any issues.
Your call was the first we have ever heard of the nuts not being in the frame. We discussed options and I gave you a few suggestions. I do agree that one would not want to rely on rivet nuts totally, that is why I suggested the welding. However that would have to be obviously cleared by the owner.
As I mentioned, we would have to get a similar 200 series in here to examine and see what we can come up with fasteners. There is really no option for moving the foot, so as you have been doing, we would have to come up with a nut plate or something that we can insert into the frame.
When I spoke to the owner of the truck I did mention that maybe rivetnuts in the bottom two holes for now, until we come up with a solution to this. We will then obviously send what we come up to him to retrofit.
The catch is 200 series is few and far between, even here in CO. So I have to try and locate one, or see if we have a nearby customer that we can borrow one from.
Sorry that you had to deal with this, but I did speak to the owner yesterday and he seemed fine with us looking into it.