Ohana Rig Supply - struggles. Advice wanted.

[oakleymiller]

Running into same issue with these guy(s)
Ordered my piece about month and a half ago. When I first ordered guy said he’d have it done and shipped within a week. A month later I get more lip service about how he’s ABOUT to ship it out and I’ll see a tracking number this day ir that day. Doesn’t happen. Stuff looks cool but I’ll probably not buy from here again. It’s a shame too, because the stuff is cool. The lack of transparency is killing this buisness

Just initiate a charge back with your credit card company

 

[zgfiredude]

It is SAD to see that one year later from my original issue.....nothing has changed.

 

[dkkim]

Cautionary tale... Any updates here?
I was just looking to buy several parts from this guy. Looks very creative, but sounds like he's having trouble fulfilling orders.
Any good alternatives? (for rear gate racks, handles, etc).
His overhead sunroof panel looks like a great choice for people mounting radios, etc (in the future for me).

 

[zgfiredude]

I have NOT had any additional interactions with him/them. If I determined that I might go down that path again I think I would give him a call and talk directly with him and ask. I hate to throw anyone under the bus completely, but we have the right to have reasonable expectations met. I don't know whether or not he is able to do that......he's a good talker, so perhaps temper what he says a bit to be safe. If you NEED something, shop elsewhere...if you want what he has, just be prepared to wait it out.

Hope this helps.

 

[SmoothLC]

Good advice ^.

I read through this thread before contacting him about a 100 series stealth panel over the summer.

I ended up purchasing one and was impressed with the "fit and finish" and build quality.

My sense is its a small side business and depends on what he has on supply or in the queue to build at the time.

I'd definitely recommend reaching out and talking to him direct.