Riley,
A comment on the "note to Tech" approach. If said tech is a dedicated craftsman to his trade, he will understand you're an involved owner rather than a check writer and be more than happy to oblige you. If he's in the other 98%, he'll consider you, your requests, and your letter an annoyance and this could play out in the work he'll do. Either everything will be out of spec and need replacing (!) so he doesn't have to ever hear from you again because he knows you're a picky owner that could make his life miserable, or he'll do his usual level of work and assure you everything was fine. What's important for you to know is the note will not change the behavior of the dedicated craftsman one bit. Same goes for the 98 percent guy, but he might cost you some serious bucks - plus he won't know what he's doing even with the note.
Here's an example of what the 98% could do. He looks at your birf cage and sees discoloration on the inside where the balls run. Boom - it's got signs of heat damage and needs replacing (add $350 to your bill, please). Here's what the dedicated guy sees. Hmm, that's normal Toyota heat treating to harden the area where the balls run - everything looks great!
The moral of the story? Spend your time finding a knowledgeable 80 guy rather than writing a good note. Best of all, do this simple job yourself. It is not difficult at all - just lots of big heavy parts and the messiest job you'll ever do the rest of your life. It will take you a weekend to do if you're at it 6 - 8 hours a day. Here in the US, this is a $1200 job if nothing is wrong or needed, so you better recheck their pricing as they may be pricing a "mini" repack on you or not telling you the truth. I say this because you're using a $1000CDN price and that sounds very low.
IdahoDoug