Yes in a 2021 cruiser. The worst part it... if you need nav, you may lose Google or Waze but then you can't even access the native navigation on the Toyota unitoh intestering. and that's the new version huh? Sad to hear, as I've been thinking about adding that one....
Sorry you're running into problems.Yes in a 2021 cruiser. The worst part it... if you need nav, you may lose Google or Waze but then you can't even access the native navigation on the Toyota unit
I would think. I mean it was purchased directly from ec in January. They have not been very helpful honestly. Tell me to call them...which I'm unable through Verizon or VoiP. I would think it could be reflashed. I do not have images of the actual unit.Sorry you're running into problems.
Are you absolutely certain it's the newer Sept 2020 version of the EC Offroad unit? Do you happen to have any photos of it? And it sounds like you had someone install it for you - it's certainly possible that one of the cables has something like a bent pin or simply wasn't installed correctly.
I will say that I had lots of issues similar to what you're describing with the earlier version of EC Offroad's unit in my 2020 LC and it eventually completely bricked when I followed the procedure they provided me with to do a factory reset to attempt to revive it. The Sept 2020 version of their hardware has been extremely reliable so far and I think you're the first to report any significant issues.
But it sounds like your best option is to remove it and, if you still have the energy to try again, swap it for a replacement. If you're even remotely handy, removing/installing it yourself is really pretty simple, especially if you already paid someone to run things like the microphone cable to an ideal location.
Your 2021 LC's dash and infotainment should be identical to my 2020, so there shouldn't be any compatibility issues.
Reflashing won't fix it if it's a cabling issue. And yes, their support is definitely less than ideal - unfortunately that seems to be typical as people seem to complain even more about support from Grom.I would think. I mean it was purchased directly from ec in January. They have not been very helpful honestly. Tell me to call them...which I'm unable through Verizon or VoiP. I would think it could be reflashed. I do not have images of the actual unit.
Not at all. I have an android phone. All I want is Waze and Spotify. I don't use anything elseI suppose another question is - have you installed any additional Android apps, tweaked any of the Android settings, etc.? Or are you using it as delivered with CarPlay / Android Auto?
It will glitch before the phone is plugged in. Like the background android will freeze. It's independent of the phone.@ZRTactical -
I’m disappointed to hear about all your troubles. Definitely frustrating especially when you invest so much time and money.
My box works 99% of the time as I would expect. Occasionally I have to connect from my phone when it doesn’t auto connect but that’s about it. The only other issue is BT connecting to the “local host” (EC Box) for calls instead of the Toyota System. Another easy manual fix.
I only use CarPlay at this point. Are you having these issues using Android Auto?
Maybe you can test an iPhone using zlink to isolate? Or maybe you’ve already done that.
Yep. Mode and volume down. Doesn't workI know you said the guys at EC have not been much help but I’ve been meaning to ask them if there’s a hard reset option like the previous box. The old one would hard reset with a certain button combination.
Any chance you asked them that?
Here is the invoice.Sounds like the Android unit pretty much bricked. Not sure if software issue or wiring led to it. If you have the initial email you used to order, it would be nice to see how they've described the unit , which could help us see if it's the new or older one. I think they still sell the older one as it had different functionality, could be y you've ordered the previous version by mistake.
I think at the least, they should send a replacement unit. If not responsive by email, I would try to find them on social media (do they have a Facebook page? Active on other LC forums or fb groups? They should be backing a unit that completely bricked if it was installed and used properly.