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- #21
I just spoke with my Lexus parts manager yesterday. I caught him before their daily staff meeting, so he brought my issue up. Doing anything about this situation lies with the Service Manager. His advice was to call Lexus and start the process by (calmly) explaining what happened. He explained that this is because no matter what the outcome, all assistance will be compensated by Lexus NA. Call Lexus customer service and 1-800-255-3987 (1-800-25-LEXUS).My truck is also now throwing the code 1762 abnormal pump pressure. I too used Toyota AHC fluid (bought from a Toyota dealer) from plastic bottles to flush my AHC system. Code won't clear (or at least won't stay cleared). The truck will go from high to low but the process takes a long time.
He also said that there was knowledge about this issue, but that it was not to the degree of issuing a TSB. He said he remembers an email or something to pull plastic bottles from inventory.
I think I got into trouble because I bought my fluid from a Toyota dealer (note my correction above) - Lexus dealers use a lot more AHC fluid.