2004 LX470 Windshield Replacement in San Jose

Discussion in '100-Series Cruisers' started by TxNative00, Nov 8, 2018.

  1. TxNative00

    TxNative00

    Messages:
    35
    Media:
    1
    Likes Received:
    9
    Joined:
    Aug 29, 2017
    Location:
    SF Bay Area
    Yeah. It happened. Huge rock came and chipped my windshield. Was going to repair it today, but it was cold last night and that chip turned into a huge crack (spanning over 12 inches...). Damn.

    Geico wants me to use Safelite. I looked up the invoice. It's OEM glass (FW02520 GGYOEM) with "fleximold" -- whatever that is. I'm wondering if I should use Safelite or not. Reviews on Yelp are terrible, but mostly about terrible clean up. Spider Auto has great reviews.


    Has anyone had experience with Safelite in San Jose or if someone has a better suggestion... I'll go to that shop instead. My appointment is tomorrow morning. Any advice would be appreciated.
     
  2. s2kutah

    s2kutah

    Messages:
    9
    Likes Received:
    2
    Joined:
    Jan 14, 2016
    Location:
    El Cerrito, CA
    I ended up just doing Lexus of Pleasanton with OEM glass on my 2004 LX470.... Around $1,000. Whats the cost they're looking at with OEM glass? With the work involved, I enjoyed the peace of mind that Lexus did it in case I have any issues with leaking. It's not your normal install.
     
  3. TxNative00

    TxNative00

    Messages:
    35
    Media:
    1
    Likes Received:
    9
    Joined:
    Aug 29, 2017
    Location:
    SF Bay Area
    I just called Lexus of Santa Clara. They quoted me similar with all the proper fittings. I'm canceling my Safelite appointment now. It really helped that I couldn't even reach a real person at Safelite. That made it easier. Maybe I'll call Pleasanton and get their quote as well. Santa Clara quoted me around $1300... the Safelite invoice was about $1200. Both with OEM Glass.
     
    s2kutah likes this.
  4. TxNative00

    TxNative00

    Messages:
    35
    Media:
    1
    Likes Received:
    9
    Joined:
    Aug 29, 2017
    Location:
    SF Bay Area
    This is fun. I cancelled Safelite appointment and decided to use the dealership. I get an email requesting an inspection, by... you guessed it... Safelite.

    Interesting game. Geico sure doesn't make it easy to use a shop of your choice... even though, by law, they're required to do so.
     
  5. 04UZJ100

    04UZJ100

    Messages:
    1,151
    Likes Received:
    469
    Joined:
    Aug 2, 2009
    Location:
    ALASKA
    Dealerships don’t do glass. They sub it out.
     
  6. TxNative00

    TxNative00

    Messages:
    35
    Media:
    1
    Likes Received:
    9
    Joined:
    Aug 29, 2017
    Location:
    SF Bay Area
    Yeah. Both guys (dealerships) told me they'd sub out the work. That said, Safelite's invoice did not have the proper side and top moldings included in the quote. I tried to reach out to them so we could talk through the actual parts they were going to use. I ended up wasting 45 minutes. At one point, I had a customer service representative put me on hold to call the shop (apparently we can't actually have the number).... and then just hung up on me when it was 5:00. I mean I literally called at 4:50... and then at 5:00 while on the call, they just hung up.

    It's more expensive with the dealer, but at least I know I'm getting all the right parts. I'll take some before and after pictures.
     
  7. Empty room

    Empty room

    Messages:
    107
    Likes Received:
    56
    Joined:
    Oct 20, 2018
    Location:
    MS
    My sister had the windshield in his 07’ replaced and it was wind noise afterwards! He had to get it redone twice! I’ve never read of so many issues with such appears to be a straight forward installation
     
  8. WillW

    WillW

    Messages:
    182
    Albums:
    1
    Likes Received:
    61
    Joined:
    Sep 5, 2016
    Location:
    Bay Area, CA
    I know it's not SJ but I've had much better experiences with Lexus of Redwood City. I would call them just to see what they say for a quote. If anything, it might help with your quote from Santa Clara?

    My windshield just cracked and I will unfortunately be dealing with the same thing you are over the next few days.
     
  9. WillW

    WillW

    Messages:
    182
    Albums:
    1
    Likes Received:
    61
    Joined:
    Sep 5, 2016
    Location:
    Bay Area, CA
    Actually, I just called this company: Advanced Auto Glass - Santa Clara, CA

    And they quoted me $325 installed which seems surprisingly low. He said it was a PDW windshield (I think).
     
  10. TxNative00

    TxNative00

    Messages:
    35
    Media:
    1
    Likes Received:
    9
    Joined:
    Aug 29, 2017
    Location:
    SF Bay Area
    I just got 3 quotes. Pleasanton Lexus had all the same parts and was around $1350 with OEM glass and fittings. Santa Clara was over $1600 (final quote). Safelite was $1300 with OEM glass, strange "fleximold" fittings, and zero communication. Labor was $250 (Pleasanton), $350 (Santa Clara), and $150 (Safelite), respectively. The weirdest part was that Safelite had the highest quote for the glass by over $300.
     
  11. TxNative00

    TxNative00

    Messages:
    35
    Media:
    1
    Likes Received:
    9
    Joined:
    Aug 29, 2017
    Location:
    SF Bay Area
    Cheapest OEM glass quote was around $700.
     
  12. WillW

    WillW

    Messages:
    182
    Albums:
    1
    Likes Received:
    61
    Joined:
    Sep 5, 2016
    Location:
    Bay Area, CA
    Hmmm. Thanks for the updates. Not sure what I'm going to do.
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.