Yota Imports

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Joined
Sep 1, 2020
Threads
3
Messages
18
Location
Monticello, Florida
I would not use this company. Unfortunately, I already did.

The truck I got is actually a decent truck. My problem is with the work that was done. It was amateurish at best, and dangerous at worst.

The truck was delivered 5 months after it was supposed to be. I received the truck at night. I could not properly check the truck out. The next morning I found out that a lug nut was missing on the right rear wheel. Upon further inspection, i found all the lug nuts on that wheel loose. The top rack was slammed on to the point that a light was bent and damaged the roof. no effort was put in to find this issue much less fix it. As i was driving the seat back came loose, dropping me into the backseat. I fixed that with some cattle wire.

The rear bumper was supposed to come with turn and brake lights, as the bumper covered them. Cruiser outfitters confirmed they came with and were shipped with lights. They were not installed by Yota Imports, and Yota Imports says they were never sent. Its a dangerous situation in normal conditions, more so in the rain is S Florida. The CB was installed with a cheap antenna that was coming off, and it was a 1 ft window mt. antenna. The front brakes...as in the entire brake system, needed replacing. While installing parts on the vehicle, no care was taken to preserve original parts. The truck showed up with trim ripped off and a wheel well fender handing off. The AC that apparently blows cold in February in Oregon according to the seller doesn't work in July in Florida...that's a fairly big deal in Florida in the summertime. Wires were hanging unsecured and the flooring that was supposed to be installed was not secured down to the floor. Multiple screws missing on the dash. The all weather flooring is screwed into the metal floor with screws to hold it down. The drivers door handle was hanging off, but was able to be secured with a screw. You might think some of these ain't too big a deal, but they were supposed to provide a truck ( and was paid) that didn't need work as I ain't going to have a workplace available for a bit. Unfortunately I still don't, but hopefully soon.

Despite this, I love the truck. I don't like spending money for someone to do a job I can't do while I'm living in a hotel for it to show up in the shape it did.

I had kept this to myself to see if any effort would be made to make it right, but minimal effort was made.

Edit: Forgot one of the batteries showed up without being secured in the engine bay.

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Very similar experience for me as well. Love the truck, but wouldn’t work with them ever again or recommend them. Just so many little details not completed. It was far from being a dialed in rig, to use their language.

AC needed recharge (They said it blew ice cold)
Knuckles weren’t rebuilt like promised (they really needed to be)
Was supposed to come with 2 new batteries, but came w/ a mismatched group 24 & a group 27, both 5+ years old (they left the purchase date stickers on them)
They wired a 12v stereo in my 24v truck with no step down, which later burnt out and almost caught fire
The factory Winch was completely shot
Transmission went out less the 1000 miles after purchase. Their transmission shop s*** the bed on rebuilding it twice and I got stuck with the bill after they ghosted me.

I think they also tampered with the mileage or replaced the gauge cluster. There are stickers in the cab from the Japanese equivalent to the DMV that show 200k more KM then what was advertised or what the truck currently shows.

I don’t think it’s maliciousness, but just general incompetence and disorganization. That and just not being honest with what their capable of doing as a shop. It’s just random luck, if the truck they import just happens to be in great shape, then you might have an alright experience.
 
You should post up what the truck looked like when advertised.
 
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