Radio/Ent system issue with 16 LC (1 Viewer)

[BradInVA]

My radio/entertainment system just stopped working while on the highway the other day. Would work for 2-3 seconds after choosing another preset or function, then go silent. Has only done this once and worked fine after restarting the car. At the dealership now--they're loading an updated Entune Rev, or something.

Just curious.

 

[luke27617]

I have 16 as well and have not notice the problem. I keep the screen off so may have noticed the same problem. Please update what they have done and if that worked.

 

[NC237]

There's a TSB on it. Effects 2016 models. Probably just a firmware update to fix.
Just bugs in the new software...

July 21, 2016 MANUFACTURER COMMUNICATION NUMBER: T-SB-0081-16
Components: ELECTRICAL SYSTEM
NHTSA ID Number: 10087905

Manufacturer Communication Number: T-SB-0081-16

Summary

TSB: SOME 2016 MODEL YEAR LAND CRUISER VEHICLES EQUIPPED WITH ENTUNE™ PREMIUM JBL AUDIO (VERSION V1AA1600) MAY EXHIBIT ONE OR MORE OF THE FOLLOWING CONDITIONS: *REBOOTING WHILE USING NAVIGATION *INTERMITTENT FREEZING *TRAFFIC DATA DOESN’T DISPLAY *DISPLAYS “0:00” IN THE PHONE/EMAIL HISTORY *MID AND NAVIGATION DISTANCE TO NEXT TURN DO NOT MATCH. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THESE CONDITIONS.

 

[Ali M]

My radio/entertainment system just stopped working while on the highway the other day. Would work for 2-3 seconds after choosing another preset or function, then go silent. Has only done this once and worked fine after restarting the car. At the dealership now--they're loading an updated Entune Rev, or something.

Just curious.

I did a firmware update on 2016 using my cell Bluetooth which fixed the issue you are referring to here plus some Bluetooth pairing issue

 

[luke27617]

I have 8890 version so looks like my was already updated.

 

[RickC5]

I read on another forum (so can't verify that this is factual) that Toyota has released a total of 16 TSBs to fix entune/radio problems across the entire Toyota product line, but if true, it demonstrates that the entune system may be a bit buggy.

We had to have a TSB installed on our 2015 Highlander as it was re-booting itself waaay too frequently (11 times on a recent road trip).

I sure hope these software engineers aren't working on autonomous cars.

 

[arich]

I did a firmware update on 2016 using my cell Bluetooth which fixed the issue you are referring to here plus some Bluetooth pairing issue

How did you do that????

 

[jefo13]

The File came straight from here...
https://static.nhtsa.gov/odi/tsbs/2016/SB-10087905-5448.pdf
But the links are firewall. Does anyone know how to get the file?