My son took his vehicle to Javierās shop, and the experience was completely unacceptable. The staff was rude, dismissive, and outright unprofessional from the start. The pricing was outrageousā$600 for a rear brake job is excessive by any standard. Even worse, they argued with my son about his own car and treated him with blatant disrespect, going so far as to ridicule him and make him feel stupid.
They then tried to push additional work, claiming the vehicle needed ball joints replaced before they would do anything, and quoted an absurd $3,800. It felt dishonest and predatory. Thankfully, he took his LX470 elsewhere for a rear brake job and alignment where he received straightforward, service he requested.
Based on this experience, I would strongly advise others to avoid Javierās shop.