This just in:
Hello there,
Sorry for the delayed email. I understand your and everone else's concern. Firstly about the order.
The order is complete and it is being packed.
We had some problems with our last group shipment in the packing material because the US customs had changed thier policy as to the standard of the packing material (wooden crates). This time around we are trying to meet their requirements (fumigation and anti fungal treatment before using wood). However this was the first time and we are facing some problems in locating the chemicals needed..
We have now decided to build a metal container specially for the shipment which we will start tommorow.
Please send my apologies to all the customers.
Also, the Matt and Tony orders have not delayed the shiment and it will be included in your group.
Thank you
Ehsan
Hello there,
Sorry for the delayed email. I understand your and everone else's concern. Firstly about the order.
The order is complete and it is being packed.
We had some problems with our last group shipment in the packing material because the US customs had changed thier policy as to the standard of the packing material (wooden crates). This time around we are trying to meet their requirements (fumigation and anti fungal treatment before using wood). However this was the first time and we are facing some problems in locating the chemicals needed..
We have now decided to build a metal container specially for the shipment which we will start tommorow.
Please send my apologies to all the customers.
Also, the Matt and Tony orders have not delayed the shiment and it will be included in your group.
Thank you
Ehsan