Discount Tire customer service rocks

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Joined
Sep 10, 2008
Threads
141
Messages
2,229
Location
Idaho
So the NM trip was the first long trip since I got my new Discoverer STT tires (my second set, these tires are great) and I noticed a strong pull to the left the entire trip. After I got back I took it to Jack's alignment and although he made a slight toe adjustment he said the reason for the pull was a bad tire front left tire. Drove over to Discount tire they looked things over and swapped the tire location and by wapping the tires in a systematic way you can isolate the offending tire.

Long story short, Discount Tire replaced it free under warranty and offered to pay for the alignment. Their customer service and prices keep me going back to them. I rarely give props like this on the forum but they deserve it in this case.
 
Missed this earlier - glad they did well by you and you figured out that pull.

I won't be going back to discount if I can help it after hassles they've given me on mounting tires on wheel spacers and insisting that the pair of new tires on my car MUST be installed on the back.
 
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