I'm pretty sure all Craftsman tools come with a warranty, so how to you go about getting a tool replaced?
Crafsman Tool Warranty?
- Thread starter alkaline747trio
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- #5
We have a Fastenal in town, would they do the same as Sears?
I have bought old worn out Craftsman tools at garage sales for 25 cents before and had them replaced with new at Sears with no questions asked.
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- #7
But what about Fastenal, Sears is an hour away...
wtf is fastenal?
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- #9
This may be a stupid question, but why don't you ask them?
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- #11
Just thought about it tonight when I went to use my 1/4" ratchet and it kept ratcheting and not holding. Just wanted to know if it was Craftsman policy to replace tools for free.
There was just a thread about this - but that's my understanding. I must not use mine enough because I've never had one break 
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- #14
Oh, didn't search....didn't think about it. It has always felt loose, and I guess it finally went out on me.
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- #16
At fastenal?
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- #18
I'll give fastenal a try, and if that doesn't go well...than sears better be good to me.
I have presented the broken tool to the person at the desk and they go get a new one and say "thanks".
The last one was a shattered 1/2 inch flex handle that did not survive a "starter-bump" on a 1FZ crank pulley bolt.
The last one was a shattered 1/2 inch flex handle that did not survive a "starter-bump" on a 1FZ crank pulley bolt.
Hand tool only, not power tools. Last time I went in they gave me the choice between a referb and a new one (3/8 ratchet), I took the referb and that will be the last time I do that. It became really sloppy real fast. New from now on.