ARB from 4WP

[LandCrusher'70]

Recently received my ARB bumper from 4 Wheel Parts. Everything looked good at first glance. After a week of sitting on the garage floor, I was prepared to do the install.

That’s when I noticed that the PS ‘wing’ was bent inward and had a nice ripple/buckle on top. It appeared to be pre packaged damage. The underside had a small nick in the powder coat, which looked to be the contact point. The carton was on good shape, and well packaged.

4 Wheel Parts is having me return the bumper for an exchange. PITA, but at least they're covering it.

BTW: I tossed most of the packing material. Still have the carton, but I have to pack it with whatever I can to keep it from moving around.

 

[CreeperSleeper]

Suckie... At least they are taking care of it for you.

 

[corsair23]

Don't they have a retail location close to you that you could return it to rather than having to hassle with packaging it back up for shipping?

Good thing you are quicker to install stuff than I am ;p ...That would have aged at least 2, maybe 3 years in my garage before I got around to thinking about installing it . By then no company in their right mind would warranty it...

 

[LandCrusher'70]

Don't they have a retail location close to you that you could return it to rather than having to hassle with packaging it back up for shipping?

Tried that approach, but ‘dude’ sales guy said that the stores near me were franchised so I had to ship.

BTW: ‘Dude’ told me the shipping company would call to set up pickup time; they showed up unexpected 2 hrs later without calling. Bumper not packed and I didn’t have the shipping ‘slip’ yet. Had to send them away. Nice they were fast, but I was unprepared.

 

[sleeoffroad]

Just a note FWIW on people receiving items like this. Inspect your shipment and note any damage on waybills before you accept the freight. If you fail to do so, it can be very difficult to file a claim later.

 

[LandCrusher'70]

Just a note FWIW on people receiving items like this. Inspect your shipment and note any damage on waybills before you accept the freight. If you fail to do so, it can be very difficult to file a claim later.

Thanks Christo, good point. I actually made sure I did this after reading a post someone made after receiving their ARB with no hardware. [They'd] discovered a hole after the fact.

 

[fuelgeddes]

Yea , that was me . but 4WP did drop ship the parts from ARB no problems. It took 9 days to get the parts. (0-well) Everything else went great with the install and what can I say ... I love the ARB.

 

[trojan_knight]

i had the same thing happen to me. they were willing to take it back and send me a new one but i asked for a discount instead and they gave me 15% off or something like that. you might try that option

 

[BROKEROB1]

Got mine from Slee... none of these issues or problems

 

[LandCrusher'70]

Yea , that was me . but 4WP did drop ship the parts from ARB no problems. It took 9 days to get the parts. (0-well) Everything else went great with the install and what can I say ... I love the ARB.

Glad it worked out.

i had the same thing happen to me. they were willing to take it back and send me a new one but i asked for a discount instead and they gave me 15% off or something like that. you might try that option

Shipper picked it up today. I only paid $666 for it. Wait, 666 . . .

 

[Tuner]

When I opened the container(it was properly marked for a 96 80 series), everything looked great. After taking the bumper out of all that packing, I found I had a bumper for a 2005 Discovery! ARB shipped the correct bumper the next day along with a hat and a couple of stickers. Those bumpers are well packed and a PITA to repack. The right bumper came in and the shipper took the wrong one back....I think the margins get pretty thin when you make cross country shipping mistakes

PS...anyone want an ARB hat?

 

[fzj80kidpen]

Sounds like 51 reasons why you should make your own

 

[LandCrusher'70]

It's two weeks since 4WP's picked up the bumper. Called them to see what the status was since I hadn't heard anything.

Damned if the ARB bumpers are now back ordered! Won't be getting mine for a while.

 

[stayalert]

hmm......tough luck...good vibes sent to ward off interim collision especially if you have stock bumper off in wait for arb install...

 

[notyourmomslx450]

oh, that sucks man. I ordered mine back in early August and didn't get it until early September. I'm still waiting to get my Snorkel. They said it's coming out of production now, and should ship in 1 1/2 to 2 weeks.

 

[alia176]

Most ARB bumpers aren't stocked at retailers. They're drop shipped directly from ARB in WA, so if you want to blame someone, blame ARB!

 

[LandCrusher'70]

I think 4WP has a huge wharehouse. When I first ordered it, I believe it arrived in 3-4 days.

I'm still waiting to get my Snorkel. They said it's coming out of production now

Is that a Safari snorkel? They're discontinuing them?!

 

[sleeoffroad]

Most ARB bumpers aren't stocked at retailers. They're drop shipped directly from ARB in WA, so if you want to blame someone, blame ARB!

Some shops do stock all the ARB products for the later model Toyotas

 

[alia176]

Took you a while to pipe up Christo!!!!

 

[notyourmomslx450]

I think 4WP has a huge wharehouse. When I first ordered it, I believe it arrived in 3-4 days.


Is that a Safari snorkel? They're discontinuing them?!

Yes, a safari snorkel. They aren't being discontinued. Coming out of production means that they're finishing up a batch of production to fill backorders and restock.