redeye
SILVER Star
Hi all,
I installed a 12Volt Solutions remote starter with the iPhone app add-on a few weeks ago on my 2021 HE LC. Worked fine on both the key fob and my app. Doors lock, unlock, start, the works.
Some background for full disclosure. Got the truck back from the dealer the other day. They were troubleshooting an issue where my hatch wouldn't unlock/open, mirrors wouldn't fold sometimes, and steering wheel wouldn't tilt up and away upon vehicle shut off. They ended up finding a problem with "connector e135, pin #12" - a harness connector had a bad pin on one of the wires. Supposedly it was somewhere under the dash. I don't know where.
Anyway, yesterday I tried to remote start the truck for the wife - lights flashed, engine cranked for a half second or so, but then it immediately dies. The rest of the features are fine - door lock/unlock and GPS locator. This occurs using either the physical key fob or the app. The truck starts normally w/o use of the remote starter. The 12Volt components sit in between the push button start and the remainder of the OEM electrics. It appears limited to the remote start function only. If the dealer unplugged something or a connection was loose I would imagine other functions wouldn't work. And I'm certain the dealer would've brought it to my attention that I had an aftermarket remote starter (they worked on the aforementioned issue FOUR times before resolving - let's hope it's fully resolved).
I've emailed 12Volt this morning. It'll be a few days before they get back to me due to holiday weekend I'm sure. But wanted to throw this out there in case anyone else has experienced this problem.
I installed a 12Volt Solutions remote starter with the iPhone app add-on a few weeks ago on my 2021 HE LC. Worked fine on both the key fob and my app. Doors lock, unlock, start, the works.
Some background for full disclosure. Got the truck back from the dealer the other day. They were troubleshooting an issue where my hatch wouldn't unlock/open, mirrors wouldn't fold sometimes, and steering wheel wouldn't tilt up and away upon vehicle shut off. They ended up finding a problem with "connector e135, pin #12" - a harness connector had a bad pin on one of the wires. Supposedly it was somewhere under the dash. I don't know where.
Anyway, yesterday I tried to remote start the truck for the wife - lights flashed, engine cranked for a half second or so, but then it immediately dies. The rest of the features are fine - door lock/unlock and GPS locator. This occurs using either the physical key fob or the app. The truck starts normally w/o use of the remote starter. The 12Volt components sit in between the push button start and the remainder of the OEM electrics. It appears limited to the remote start function only. If the dealer unplugged something or a connection was loose I would imagine other functions wouldn't work. And I'm certain the dealer would've brought it to my attention that I had an aftermarket remote starter (they worked on the aforementioned issue FOUR times before resolving - let's hope it's fully resolved).
I've emailed 12Volt this morning. It'll be a few days before they get back to me due to holiday weekend I'm sure. But wanted to throw this out there in case anyone else has experienced this problem.