Thank you so much for this information! It's crazy what they make you think. Has the company contacted the health authority on you like they claim?Yes I still have the system and stopped paying the 'maintenance ransom' about 7 years ago. I do my own maintenance on it, there's some Youtube videos explaining it but it's extremely simple maintenance, just remove the 4 bolts, remove the foam, remove the tipping tray and rake the peat. Fortunately I'm on a seasonal cottage and the system only gets used for about 2 months a year so the peat should theoretically last much longer. When it does require replacement I'll be doing it myself, take the old peat out, and put the new peat in... it's not the rocket science that they want you to believe, it's just old fashioned shovel and rake labor.
The only real advantage to the Ecoflow system is that it requires a smaller footprint than a traditional septic field. If you have the space I would recommend finding a contractor to replace the Ecoflow with a conventional maintenance-free system, probably wouldn't even be that expensive because you could re-use the existing effluent tanks.
Aside from the replacement option, I would just recommend doing your own maintenance work on it and if the time comes when you want to sell your property get an inspection at that time to get it re-certified.
Good luck.