Interesting, each job(99% of the time) has a labor time for it. They wouldn't lose revenue if they charged the labor time plus actual time for the bolt extraction(s) ! ..... sounds fishy to me, but that's their business!Thank you. We may speak later. I’m looking at as many options as I can. And yes, they charge by the job, not the hour. And they say it will take so long to fix that they will lose revenue on this job. It’s a busy shop and I get it.