I'm putting this one in my back pocket, thanks Road Apple!My wife’s saying is “Rice is life”, so our inverter runs a rice cooker in camp, which pulls a max of 700w of power. Happy wife, happy life.
Wits' End Accessory Mounting Quarter Panel- need input
- Thread starter NLXTACY
- Start date
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Guess I just get lucky. When I order in stock parts it ships out with in a couple of days. When I pre order stuff, I get it when it’s done.
Not his buddy, just a normal customer.
Not his buddy, just a normal customer.
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Depending on what you ordered from him, in the listing for the 1/4 panel mount things are clearly listed as far as a time line. Joey also updates things on several Land Cruiser pages on Facebook as well.
You are worried about 3 weeks, I waited for over a year for mine.
You are worried about 3 weeks, I waited for over a year for mine.
Calm down, it’s clear as day on the website as to the led times for these. Mine took around 8 months. However, to your point if your wanting a refund then that shouldn’t be no more than 3-4 days to complete.
He’ll get to you soon. There have been numerous supply and manufacturing delays since COVID. Typically they ship out what is available or as it comes in. They just moved to a new warehouse, so that is likely adding time to your order and the response time. Work on your other projects while you’re waiting. There’s always more to get done.
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So, here's the basic situation as I understand it: The moment you commit to uncompromising quality, you're f*cked. If you operate at scale and your suppliers take a massive hit if they don't deliver, you can mostly get unf*cked. But if you're a small-run company, you can't get unf*cked because you're at the mercy of your suppliers and their problems and the guys who do operate at scale and (therefore) take priority. If you can control your own supply chain, fine. If not, you're f*cked. And if your supplier can make loads more money doing lesser-quality work at volume (think: insurance body and paint), you're also mostly f*cked. And if you insist on making your sh*t in the good old US of A, well then you're f*cked on price, even if everything's available tomorrow. And if you're a one-man show, you're f*cked again because every time you're down, everything grinds to a halt, and you're human so you're gonna have downtime and, yes, just plain old Gimme-a-f*ckin-break time so you don't f*cking implode. So you grit your teeth and move forward as best you can, while catering to those who appreciate quality and are willing to pay for and wait to get it.
You say you're Joe Rogan and you want an LC from ICON? Take a number, get in line, check back in two years 'cause when you want the best, and it's labor intensive, and no one else can do what you want done--that's the way it goes.
You say you're Joe Rogan and you want an LC from ICON? Take a number, get in line, check back in two years 'cause when you want the best, and it's labor intensive, and no one else can do what you want done--that's the way it goes.
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Yeah I'd say that just about sums it up...these QPMs are the quality product worth waiting for.So, here's the basic situation as I understand it: The moment you commit to uncompromising quality, you're f*cked. If you operate at scale and your suppliers take a massive hit if they don't deliver, you can mostly get unf*cked. But if you're a small-run company, you can't get unf*cked because you're at the mercy of your suppliers and their problems and the guys who do operate at scale and (therefore) take priority. If you can control your own supply chain, fine. If not, you're f*cked. And if your supplier can make loads more money doing lesser-quality work at volume (think: insurance body and paint), you're also mostly f*cked. And if you insist on making your sh*t in the good old US of A, well then you're f*cked on price, even if everything's available tomorrow. And if you're a one-man show, you're f*cked again because every time you're down, everything grinds to a halt, and you're human so you're gonna have downtime and, yes, just plain old Gimme-a-f*ckin-break time so you don't f*cking implode. So you grit your teeth and move forward as best you can, while catering to those who appreciate quality and are willing to pay for and wait to get it.
You say you're Joe Rogan and you want an LC from ICON? Take a number, get in line, check back in two years 'cause when you want the best, and it's labor intensive, and no one else can do what you want done--that's the way it goes.
You’ve been a wits end customer for 6 years and still don’t know how this works?
Going to bump this again. I see the Wits End instagram account is active and posting. Perhaps someone else is managing it? Perhaps some resources could be allocated towards dealing with unfulfilled customer orders!
I have never encountered an issue like this with any other business in person or online. I see a lot of apologists out there but please, enlighten me, why would such a “good dude” keep taking money from people if he doesn’t have the business resources to manage the orders? Why take money for parts that are not in stock and have no anticipated dates advertised? No status updates or contact? Why should customer money serve as the working capital fund for pool orders?
Can anyone provide a cogent, well-reasoned argument, why this type of business behavior should be accepted?
Im not the only one guys, I’m just the one frustrated enough to speak out. This is not right. You should not take a persons money for product and then fail to provide it, in the real world this is called theft!
Can’t speak to your experience, only mine. So far everything has been shipped out immediately. Waiting on something now that has a projected ship date around the end of the month, but I understand that is tentative And I’m OK with that. If it was something I needed tomorrow to make the truck run, different story. As Jonathan Ward has said: “No one needs what I make.” That doesn’t seem to make the line any shorter…
I find the banter about timelines on QPM's on this page challenging. Everyone is entitled to their experience and your frustration in communicating with Wit's End is understandable. I personally have had only good customer service from @NLXTACY, but I also expected to wait a very long time for my product.
This discussion takes away from the tech of laying out and building these QPM systems. There is an appropriate place on the forum to air your grievances, but I dont think it's here. I get you are trying to get a response, but I can't imagine that will occur. It would be much appreciated to take your experience over to the buyer beware section. Sure you will continue suffering the apologists (i'm certainly one), but you will benefit the community by not watering down the tech.
