brettk
SILVER Star
Story time. I recently purchased a new 1FZ shortblock from Toyota. Instead of going the route of a brand new head, I decided to get a reman from a trusted Land Cruiser shop, who will remain nameless for now (because I might be the one that’s wrong). There’s no local machine shop in the middle of nowhere, so shipping is my only option.
I got the head a couple of weeks ago, and it arrived in less than stellar shape. There was a knick where the distributor goes, but I didn’t think it was all that bad, since it seals inside instead of against the surface…but the cams looked kinda terrible.
I contacted the shop and the owner admitted he didn’t oil them prior to shipping because he didn’t want dust on them, and didn’t think they would flash rust so fast. The head was wrapped in plastic wrap, so to me this seemed like a given. He instructed me to try to rub it down with Kroil and it should come off. Seeing as how my options were kind of limited, I decided to work at it a bit.
Surprisingly, they cleaned up a lot better than I thought they would, but there’s still slight pitting on the cam lobes.
I contacted the shop again, and they said to run it, but they don’t offer warranty. They also said if I returned it, I would be the one to pay return shipping, and they wouldn’t send me another one “because they always run into these problems”.
What are y’all’s thoughts on this? I’ve had really good dealings with this business in the past, and I really want this to work out…but the principle of sending someone a potentially defective product and make them pay return shipping makes me pretty mad. Am I wrong in this?
I got the head a couple of weeks ago, and it arrived in less than stellar shape. There was a knick where the distributor goes, but I didn’t think it was all that bad, since it seals inside instead of against the surface…but the cams looked kinda terrible.
I contacted the shop and the owner admitted he didn’t oil them prior to shipping because he didn’t want dust on them, and didn’t think they would flash rust so fast. The head was wrapped in plastic wrap, so to me this seemed like a given. He instructed me to try to rub it down with Kroil and it should come off. Seeing as how my options were kind of limited, I decided to work at it a bit.
Surprisingly, they cleaned up a lot better than I thought they would, but there’s still slight pitting on the cam lobes.
I contacted the shop again, and they said to run it, but they don’t offer warranty. They also said if I returned it, I would be the one to pay return shipping, and they wouldn’t send me another one “because they always run into these problems”.
What are y’all’s thoughts on this? I’ve had really good dealings with this business in the past, and I really want this to work out…but the principle of sending someone a potentially defective product and make them pay return shipping makes me pretty mad. Am I wrong in this?