- Jan 28, 2011
- Clackamas, OR
In an effort to inform and provide transparency, I wanted to inform you of a recall on the WARN VR EVO remote. This is not on the winch itself, just the winch remote. Here's our official statement:
IMPORTANT SAFETY RECALL NOTICE NHTSA Recall No. 22E101
Warn Industries has decided that a defect which relates to motor vehicle safety exists in the handheld remote-control device that was sold with WARN VR EVO winches. A small number of remotes which have been exposed to or submerged in water have exhibited failures that can result in unintended winch operation, which increases the risk of injury. Only the remote is subject to this recall notice, the winch is not affected.
You can find a complete list of products affected, what to do, and how you can get new remotes at this link below. Please note the tabs based upon your location (USA, Canada, International).
If you have questions, you may contact our Customer Service department at 800-543-9276 (M-F, 7am to 4pm Pacific) or 503-722-1200 outside of the USA.
The safety of our customers is paramount to Warn Industries. Since 1948, Warn has put the customer first by offering the highest quality products and by doing the right thing. These core values will continue on into our 75th year of business.