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- Dec 20, 2006
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LC
What did you end up finding.
Mark
What did you end up finding.
Mark
Upper Pan Gasket Replaced for Free!!!!
- Thread starter TORTUS
- Start date
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- Thread starter
- #62
First off, thanks again to all who have contributed, and I apologize for taking so long to get back to this.
So far I have not been able to determine anything, the truck runs fine, it still leaks oil (likely rear main, according to this shop) but nothing else has surfaced. I am waiting for my tax returns, or sale of my other truck to free up some extra cash and have this addressed at the dealership. It su**s that it will cost me more money to determine if HE messed anything up or not, but worth it in the long run.
After giving this much thought, the only other reason I can come up with for why he didn't want to charge me was that he mis-diagnosed it and was to "proud" of a man to admit his mistake. Otherwise I can only figure that he damaged something.
Here's to MUD
for all your help!
And here's to that shop
So far I have not been able to determine anything, the truck runs fine, it still leaks oil (likely rear main, according to this shop) but nothing else has surfaced. I am waiting for my tax returns, or sale of my other truck to free up some extra cash and have this addressed at the dealership. It su**s that it will cost me more money to determine if HE messed anything up or not, but worth it in the long run.
After giving this much thought, the only other reason I can come up with for why he didn't want to charge me was that he mis-diagnosed it and was to "proud" of a man to admit his mistake. Otherwise I can only figure that he damaged something.
Here's to MUD
for all your help! And here's to that shop
This is a classic case of a mis - diagnosed vehicle.
He told you it was the pan that was leaking, and after going through the work of replacing them he then discovered that the rear main is the actual cause.
So- he took the hit and did not want to charge you.
Sounds like a pretty upstanding thing to me.
Alot of shops would have called you and said " ya ah we are alos going to need to replace the rear main at $ XXX more money"
This guy may have had a bad experiece in the past or those "kids" he talked about may have mis-diagnosed a couple vehicles and this was actually a cheaper way out for his business. All he is loosing is labor hours.
I dont' know, but to me it sounds like he mis-diagnosed the leak source and busted his tail replacing the pans and now just wants you to have someone else do the rear main because he is beat or does not trust his guys ?
However, his customer skills clearly need some work.
He told you it was the pan that was leaking, and after going through the work of replacing them he then discovered that the rear main is the actual cause.
So- he took the hit and did not want to charge you.
Sounds like a pretty upstanding thing to me.
Alot of shops would have called you and said " ya ah we are alos going to need to replace the rear main at $ XXX more money"
This guy may have had a bad experiece in the past or those "kids" he talked about may have mis-diagnosed a couple vehicles and this was actually a cheaper way out for his business. All he is loosing is labor hours.
I dont' know, but to me it sounds like he mis-diagnosed the leak source and busted his tail replacing the pans and now just wants you to have someone else do the rear main because he is beat or does not trust his guys ?
However, his customer skills clearly need some work.
You're probably right Skim. I've been through it... repaired the pan leak to find out it's the rear main. Sure enough sucks. In hind-sight, unless you're absolutely sure it's the pan, have them replace the rear main, and while they're in there, remove the retainer arch and reseal it at the pan. Cost wise, the two jobs are probably close from a labor and time standpoint. On the front end, it sounded like this guy knew what he was doing... to attack it from the pan side, cause that seems to be more typically the source of the leak in this area.
Now the only way to find out if he actually screwed something up is to pay to have the pan removed, but then you've still got the rear main leak.
Rookie2
Now the only way to find out if he actually screwed something up is to pay to have the pan removed, but then you've still got the rear main leak.
Rookie2
I agree.
He fixed the leak, the one he told you he was gonna fix. Test drove the rig saw another (maybe new) who knows.
Decided hey I don't have time for this< maybe I misdigianosed this. Ok I will be a standup guy and not charge you. Just don't ever bring it back here.
JY
- Thread starter
- #66
Skim, Rook and Jason all make valid points, and I definitely see the logic. If that were the case though, why would he not want me to have any documentation that he had actually worked on the truck? (I know no one can speak for him, but I fail to find good reason for this action)
My thought is this. You took the rig in said I have a oil leak I think its this or this. He looked or his tech looked and said well looks like its this. Its gonna cost ya (XXX) . You say ok.
Job get done, road test. Tech/mech check oil leak and s*** there it is still. s*** CR$P, G*^&&%M*&^F&^ER>
He are to busy for this. Maybe high mile? Maybe? Rig.
Calls you says he we fixed the leak. But there is another one. Come get your rig no charge for the leak we fixed. But don't bring it back cause we don't have time.
Kinda good will justure. s*** I don't really know.
But in his head as the owner maybe he sleeps better at night knowing that hey I don't charge guys for things I don't fix. Most shops would just bill ya twice. And still not fix it.
Of course maybe he did break something. Didn't want to be responsible for it. Did he break the actuator on your e locker somehow? I don't know.
JY
NO doc, cause he dosen't want you to bring it back for him to fix the oil leak he allready didn't fix the first time. And say look< I paid you XXX. to fix the oil leak and you didn't. Try again
- Thread starter
- #69
He are to busy for this. Maybe high mile? Maybe? Rig.
**Yup, most 80's are these days, unless it's a creampuff. It's not like I hid my odometer from him until after the work was done. We were both aware of the mileage and that further work may need to be performed, it comes with the territory.**
Calls you says he we fixed the leak. But there is another one. Come get your rig no charge for the leak we fixed. But don't bring it back cause we don't have time.
**What person doesn't have time to perform the tasks that they earn their living at? He wasn't overrun with work. I wish I could cherry pick like that.**
Kinda good will justure. **** I don't really know.
But in his head as the owner maybe he sleeps better at night knowing that hey I don't charge guys for things I don't fix. Most shops would just bill ya twice. And still not fix it.
**Good will gesture? Arguing, insulting, dismissing that work had ever been performed, you call that good will?**
Than perhaps he shouldn't have been so adamant about it being the pan gasket and saying Toyota doesn't know anything. Like you said, "to fix the oil leak he already didn't fix" I was aware that there might be more than one leak and was prepared to deal with that, this isn't a new truck and is costing money to baseline. If it was going to cost me more, it was going to cost me more. Just goes to show that there are way to many cheapskate shady bast**ds these days that would come back crying trying to get a free meal. If it's broke, fix it, and I'll pay you, seems like a simple concept. Didn't work here though. Try what again?
**Yup, most 80's are these days, unless it's a creampuff. It's not like I hid my odometer from him until after the work was done. We were both aware of the mileage and that further work may need to be performed, it comes with the territory.**
Calls you says he we fixed the leak. But there is another one. Come get your rig no charge for the leak we fixed. But don't bring it back cause we don't have time.
**What person doesn't have time to perform the tasks that they earn their living at? He wasn't overrun with work. I wish I could cherry pick like that.**
Kinda good will justure. **** I don't really know.
But in his head as the owner maybe he sleeps better at night knowing that hey I don't charge guys for things I don't fix. Most shops would just bill ya twice. And still not fix it.
**Good will gesture? Arguing, insulting, dismissing that work had ever been performed, you call that good will?**
Than perhaps he shouldn't have been so adamant about it being the pan gasket and saying Toyota doesn't know anything. Like you said, "to fix the oil leak he already didn't fix" I was aware that there might be more than one leak and was prepared to deal with that, this isn't a new truck and is costing money to baseline. If it was going to cost me more, it was going to cost me more. Just goes to show that there are way to many cheapskate shady bast**ds these days that would come back crying trying to get a free meal. If it's broke, fix it, and I'll pay you, seems like a simple concept. Didn't work here though. Try what again?
just a thought, but if he turned it over with only 6 quarts of oil in the sump, it might have had a pretty healthy start up rattle. the first time i started my truck after i did the head gasket it had plenty of oil but made a rattling noise from the engine that scared the heck out of me and can only be described as bad. it has never done it since.
Sucks that you had to deal with a guy who is ready for retirement. I have known several "self proclaimed" GURUS that are just burned out on turning wrenches. I own a shop & have personally seen mechanics mis-diagnose jobs. It is my job to deal with the customer & even if we have a problem, find a solution. This is sometimes hard to relay to the customer, but has to be done in a professional manner. No matter how bad my tech is cursing the job! You took the truck in for a service. You got nothing but frustration. I think he found a dead body....