Option 2 Tom- OPTION 2!
I was one of them that said contact the vendor- and sure, 'respect for the vendor' is one issue at play- but primarily I say that because you should be able to get your money back or a replacement product. We're not a forum of vendors (I hope) we are a forum of consumers, cruiser owners- we are not here to look after the vendor- but ourselves (I hope)... 'That vendor' (are we gonna have to talk like this now) had just recently proved to me that 'making things right' was high on their priority list- so thats why I said it- the product didn't work, you deserved a new one or your money back- 'that vendor' was IMO likely to give you such.
I for one have gained greatly from your posts. Don't stop now-
my only wish is that you posted this thread 2 days earlier (before I had one ordered and on the way). The fact that I have one of these in my truck already- that it is leaking, that yours has leaked, and that it is an unbranded taiwanese model would have been enough for me- nothing to do with the vendor- all about the product- especially when there appear to be other good options out there.
So I have a new one of these sitting here- waiting to go in... not quite sure what to do.
I suppose at least it is not too hard to replace if it does leak again... and then I will get a refund like you have...
anyway-
carry on posting as you would- forget this storm in a teacup- you've done nothing wrong- and for F's sake, don't go back editing your posts.
thanks,
Hans.
I was one of them that said contact the vendor- and sure, 'respect for the vendor' is one issue at play- but primarily I say that because you should be able to get your money back or a replacement product. We're not a forum of vendors (I hope) we are a forum of consumers, cruiser owners- we are not here to look after the vendor- but ourselves (I hope)... 'That vendor' (are we gonna have to talk like this now) had just recently proved to me that 'making things right' was high on their priority list- so thats why I said it- the product didn't work, you deserved a new one or your money back- 'that vendor' was IMO likely to give you such.
I for one have gained greatly from your posts. Don't stop now-
my only wish is that you posted this thread 2 days earlier (before I had one ordered and on the way). The fact that I have one of these in my truck already- that it is leaking, that yours has leaked, and that it is an unbranded taiwanese model would have been enough for me- nothing to do with the vendor- all about the product- especially when there appear to be other good options out there.
So I have a new one of these sitting here- waiting to go in... not quite sure what to do.
I suppose at least it is not too hard to replace if it does leak again... and then I will get a refund like you have...
anyway-
carry on posting as you would- forget this storm in a teacup- you've done nothing wrong- and for F's sake, don't go back editing your posts.
thanks,
Hans.
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