Good point, but I don't see how it could be the SOR channel from the looks of the pic. Only the rope wrap could be that tight I think. But looking at the pic again I can say that the owner should mount with just the wraps in the channels & make sure the extra top fabric isn't tucked into the channel. It can make a bit of difference in fit at least. Give a bit more play on the whole thing, to maybe get it flush mounted in the rear.Thats why I want to see the front channel and how its installed, factory uses a rope( which this needs) I bet its sor design with a nylon strip. Guess you could change out the front channel to sor’s design.
Yes he has tried to solve the issue amicably but they are just using their 30 day return policy as their excuse not to help. My client bought this top once he started the restoration - about less than 2 years ago.Not to throw fuel on the fire, but I would be raging pi$$ed if they wouldn't at least try and exchange it. Also, knowing SOR, they would charge you shipping both ways and charge for your own box.