I took my truck in to the dealer after having them turn my front rotors and replace my brake pads. Ever since I got the truck back from the brake job, it has made a clicking sound on the front driver side at slow speeds when coasting and accelerating.
I dropped it off Friday specifically describing the sound as "mechanical" and "synced to wheel rotation". They gibbered a bunch of yes sirs and we'll take good care of you sirs...and reported back to me that the sound was an exhaust manifold leak. I was too angry to properly address them and since it was the weekend, I told them I would return on Monday or Tuesday.
Today I ask to speak to the service manager and he gives me the whole "I can't believe they told you it was an exhaust manifold...Who looked at your vehicle?...We want your business... Lets set this straight...can I get you a loaner?"
I call back a few hours later and the guy in charge of my service visit tells me that they are going to take care of labor but that the shims would be around $70
HOLY CR@P!!! I AM ABOUT TO GO OVER THERE WITH A BASEBALL BAT
HOW THE H3LL ARE SHIMS MORE EXPENSIVE THAN BRAKE PADS???
They bent the shim in the first place when they turned my rotors and installed new brake pads. Now I am out of a vehicle for half a day and they want $70 on top of it?
This is the same Toyota service center that quoted me $1400 on a new exhaust manifold for a seized O2 sensor. All it took was one squirt of PB Blaster, 15 minutes and the thing came out almost by hand.
Should I raise h3ll with them or pay the $70 and just never go back there?
NOTE: They are right next door to where I am doing some contract work and it is extremely convenient for me to get oil changes there.
I dropped it off Friday specifically describing the sound as "mechanical" and "synced to wheel rotation". They gibbered a bunch of yes sirs and we'll take good care of you sirs...and reported back to me that the sound was an exhaust manifold leak. I was too angry to properly address them and since it was the weekend, I told them I would return on Monday or Tuesday.
Today I ask to speak to the service manager and he gives me the whole "I can't believe they told you it was an exhaust manifold...Who looked at your vehicle?...We want your business... Lets set this straight...can I get you a loaner?"
I call back a few hours later and the guy in charge of my service visit tells me that they are going to take care of labor but that the shims would be around $70
HOLY CR@P!!! I AM ABOUT TO GO OVER THERE WITH A BASEBALL BAT
HOW THE H3LL ARE SHIMS MORE EXPENSIVE THAN BRAKE PADS???
They bent the shim in the first place when they turned my rotors and installed new brake pads. Now I am out of a vehicle for half a day and they want $70 on top of it?
This is the same Toyota service center that quoted me $1400 on a new exhaust manifold for a seized O2 sensor. All it took was one squirt of PB Blaster, 15 minutes and the thing came out almost by hand.
Should I raise h3ll with them or pay the $70 and just never go back there?
NOTE: They are right next door to where I am doing some contract work and it is extremely convenient for me to get oil changes there.
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