Drive a Landruiser, enjoy life
- Dec 20, 2006
- The Netherlands
I find it amazing that a company you pay to do the oil change for you, can tell you what to put in your car, and then require you to go to the trouble of getting them "evidence" that you were right. One would think the 17 years of running "right" would be evidence enough...not that it were needed.
You bet I was flabbercasted when I discovered they used the wrong oil. The more because before this happened I never had any complaints.
I make an appointment, go there, the rig is driven inside, I can watch them working on it from the waiting room, (I know most of the mechanics and they know me) and in half an hour I get the keys back. Oil and filter changed. For the money I have to pay (they fill Valvoline multigrade) I can hardly get the oil and the filter myself.
Have to add there was a new manager and they had a new oil supplier. That company advises (they still do!!) 5W/30 grade for the 1HZ. That manager told me he was instructed by his company to adhere to that advise. If he didn't he could be held responsible for damage. It's a long story, but I have been in contact with the oil company as well but they stick to their opinion, stating that, if the customer wants he can use 10W/40 as 'next best'.
Next time, oil change is due in a week or so, I'll pay more attention in advance, but I'm shure the manager will remember who I am. I made sure about that last time .
We had a 'little chat' afterwards
I more or less (of course nothing is impossible but often impracticable) have to get the oil changed by a company. Getting rid of the used oil is a PITA because if I do it myslef, I have to deliver the old oil to a special dumpstation, 25 kms away, and there is allways the risk of having an oil spil on my driveway. And 9 to 10 liters of oil is a big mess.