Need help with expected service hours (Dealer is crazy.. you will get a good laugh) (1 Viewer)

[GOTLOCKED96]

Well I just purchased my 100 Series (2006) and decided to do a lengthy base line. Unfortunately my regular service advisor no longer works at my local dealer.
I decided to do a an in-depth timing belt service, cooling system over haul, replace cv's, change all fluids, and replace all soft lines on the car.
I purchased all parts whole sale from another dealer. I was told that they could not service my AHC (replace globes and fluid).. suggested I go see a 4x4 shop for their factory suspension and that my total bill for labor came out to $6,857.07.. to which my jaw dropped.

REPLACE TIMING BELT AND WATER PUMP - $813.96
REPLACE RADIATOR, TSTAT, FAN FAN SHROUD,
CRANK AND CAM SEALS - $452.20
REPLACE HEATER HOSE T'S - $90.44
REPLACE HVAC SOFT LINES (heater hoses for T's) - $813.96
REPLACE OIL COOLER HOSES - $180.88
TRANSMISSION FLUID EXCHANGE - $274.05
REPLACE TRANSMISSION COOLER SOFT HOSES - $274.05
REPLACE PCV VALVE AND SOFT HOSE - $90.44
REPLACE FUEL FILTER - $274.05
REPLACE SPARK PLUGS AND COIL BOOTS - $452.20
REPLACE FRONT CV AXLES -$813.96
ADD FRONT CV AXLE SEALS - $90.44
REPLACE FRONT BRAKE PADS AND ROTORS - $364.06
REPLACE REAR BRAKE PADS AND ROTORS - $364.06
REPLACE AND PACK FRONT WHEEL BEARINGS,
REPLACE SEALS AND INSTALL ROTORS - $1,080.30
REPLACE ENGINE OIL AND OIL FILTER - $54.02
4X4 SERVICE? (Must be changing transfer case fluid and rear diff fluid I asked for) - $274.05
ALIGNMENT (Why drives straight) - $99.95

Total cost $6,857.07

Can any one help me here on what book times would be for this? I would go to an independent but just in case I resell I figure a dealer install holds more clout.

Thanks for your time reading this and hopefully you got a good laugh.

 

[UTadventures]

No idea on “book time” but I’ve done a number of those myself. Flushing the AHC was under an hour (first ever try). Diff fluid takes 20 minutes with a little hand pump, per diff, maybe. Heater Ts were a pain, but it’s just access. 20 minutes. Fuel filter was 10 minutes, it’s right there. The CVs were tough, and have to be done right, but two spare evenings including repacking bearings and ball joints was about 5 hours. Oil change is 20 minutes. The rotors are beefy and are bolted on, vs the ones that simply slide off if you remove the caliper, but double the normal time it takes to do an axle, maybe 2 hours. They’re double charging for brakes. My next project when all the parts arrive is steering rack, fan shroud, timing belt, water pump, thermostat, spark plugs, new sway bar links. I expect it to fill up a weekend. Let’s say 8-10 hours, looks like they want $1700 for all that above (without the steering rack). As a public school teacher I make “slightly” less than $170/ hr. DIY and new tools FTW!

 

[JunkCrzr89]

I would go to an independent but just in case I resell I figure a dealer install holds more clout.

Why would it hold more clout? Most dealers do $hittier work and charge you 50% over MSRP on parts. Plenty of Cruiser-specific Indy shops in CA that have 100x more clout than any dealer.

 

[abuck99]

The dealer quote is book flat rate labor hours looking at each concern individually. Curious what is their labor rate?

It’s not out of line, but some items like cam seals are a 1hr job while your in there doing timing belt. Frankly I’m surprised they even took time to quote it, many dealerships won’t even work on 15+ year old vehicles anymore.

Consider turning wrenches and doing your own work- save the $$ and learn about your truck. Just about every kind of DIY thread is posted here on the forum.

 

[2020 Rocks]

Well I just purchased my 100 Series (2006) and decided to do a lengthy base line. Unfortunately my regular service advisor no longer works at my local dealer.
I decided to do a an in-depth timing belt service, cooling system over haul, replace cv's, change all fluids, and replace all soft lines on the car.
I purchased all parts whole sale from another dealer. I was told that they could not service my AHC (replace globes and fluid).. suggested I go see a 4x4 shop for their factory suspension and that my total bill for labor came out to $6,857.07.. to which my jaw dropped.

REPLACE TIMING BELT AND WATER PUMP - $813.96
REPLACE RADIATOR, TSTAT, FAN FAN SHROUD,
CRANK AND CAM SEALS - $452.20
REPLACE HEATER HOSE T'S - $90.44
REPLACE HVAC SOFT LINES (heater hoses for T's) - $813.96
REPLACE OIL COOLER HOSES - $180.88
TRANSMISSION FLUID EXCHANGE - $274.05
REPLACE TRANSMISSION COOLER SOFT HOSES - $274.05
REPLACE PCV VALVE AND SOFT HOSE - $90.44
REPLACE FUEL FILTER - $274.05
REPLACE SPARK PLUGS AND COIL BOOTS - $452.20
REPLACE FRONT CV AXLES -$813.96
ADD FRONT CV AXLE SEALS - $90.44
REPLACE FRONT BRAKE PADS AND ROTORS - $364.06
REPLACE REAR BRAKE PADS AND ROTORS - $364.06
REPLACE AND PACK FRONT WHEEL BEARINGS,
REPLACE SEALS AND INSTALL ROTORS - $1,080.30
REPLACE ENGINE OIL AND OIL FILTER - $54.02
4X4 SERVICE? (Must be changing transfer case fluid and rear diff fluid I asked for) - $274.05
ALIGNMENT (Why drives straight) - $99.95

Total cost $6,857.07

Can any one help me here on what book times would be for this? I would go to an independent but just in case I resell I figure a dealer install holds more clout.

Thanks for your time reading this and hopefully you got a good laugh.

Everything highlighted in green is or stuff and just about everyone here would suggest doing yourself.

 

[BullElk]

Well yea…. I don’t know exactly what labor prices are there but surely you knew, like everyone else, that the stealership would have higher labor costs than other options, which is why you intentionally bought parts at wholesale prices. Not saying you “shouldn’t” use the stealership, just wondering why you would be surprised.

Also, I doubt seriously you will get those costs back when selling in the future. I would also think that lots of the work and parts that you want completed isn’t actually needed but rather paying for peace of mind.

 

[MountaineerLC]

How much if this work actually NEEDS to be done? What's the previous service history like? Year and mileage of the truck?

If you've got the money to spare and want to do all this work then good on ya, but that's a long list of parts and only a handful are critical components really needed for a baseline. The rest could be handled as needed in due time.

I know that's not a direct answer to your question, just offering some food for thought.

 

[chrisratz]

You're close to a couple shops that specialize in land cruisers. Valley Hybrid in Modesto and Mudrak is somewhere near east bay if i remember right. If I was buying a cruiser I would rather see service records from those shops vs a toyota dealer. Those indy shops work on a lot more older land cruisers vs a dealer.

Also @2020 Rocks highlighted some things you can do on your own. I have very little mechanical experience and I did most of the things he highlighted DIY.

 

[suprarx7nut]

Well I just purchased my 100 Series (2006) and decided to do a lengthy base line. Unfortunately my regular service advisor no longer works at my local dealer.
I decided to do a an in-depth timing belt service, cooling system over haul, replace cv's, change all fluids, and replace all soft lines on the car.
I purchased all parts whole sale from another dealer. I was told that they could not service my AHC (replace globes and fluid).. suggested I go see a 4x4 shop for their factory suspension and that my total bill for labor came out to $6,857.07.. to which my jaw dropped.

REPLACE TIMING BELT AND WATER PUMP - $813.96
REPLACE RADIATOR, TSTAT, FAN FAN SHROUD,
CRANK AND CAM SEALS - $452.20
REPLACE HEATER HOSE T'S - $90.44
REPLACE HVAC SOFT LINES (heater hoses for T's) - $813.96
REPLACE OIL COOLER HOSES - $180.88
TRANSMISSION FLUID EXCHANGE - $274.05
REPLACE TRANSMISSION COOLER SOFT HOSES - $274.05
REPLACE PCV VALVE AND SOFT HOSE - $90.44
REPLACE FUEL FILTER - $274.05
REPLACE SPARK PLUGS AND COIL BOOTS - $452.20
REPLACE FRONT CV AXLES -$813.96
ADD FRONT CV AXLE SEALS - $90.44
REPLACE FRONT BRAKE PADS AND ROTORS - $364.06
REPLACE REAR BRAKE PADS AND ROTORS - $364.06
REPLACE AND PACK FRONT WHEEL BEARINGS,
REPLACE SEALS AND INSTALL ROTORS - $1,080.30
REPLACE ENGINE OIL AND OIL FILTER - $54.02
4X4 SERVICE? (Must be changing transfer case fluid and rear diff fluid I asked for) - $274.05
ALIGNMENT (Why drives straight) - $99.95

Total cost $6,857.07

Can any one help me here on what book times would be for this? I would go to an independent but just in case I resell I figure a dealer install holds more clout.

Thanks for your time reading this and hopefully you got a good laugh.

Those prices are all perfectly normal. The CV is actually way too low (should be ~$1500-2k, IMO) as a standalone item so they must be giving you a pretty good discount for combined services. As said, some of those could overlap and further reduce labor, but nothing there is out of line. You're already getting a break on some of those. That's just a really long list of maintenance! Is the vehicle neglected? It would be unusual for all that to be urgent at once unless it was neglected for many years.

AHC - Find a knowledgeable person near you - definitely NOT a 4x4 shop. They will sell you a lift kit, which would be a shame. It's laughable that the dealer refuses to touch it, but it's quite common to hear that. Dealers are clueless.

 

[abuck99]

IDK but dealers don’t like to touch repairs that take them down the rabbit hole of potential added issues that 2x or 3x the initial quote that they might have to eat or causes of potential “come back” fixes that they have to eat. AHC can be one of those things- (if they even have a tech qualified or knowing how to work on it.) Between Toyota and Lexus, if it were an ahc repair I’d lean to Lexus being better equipped to make the repair.

 

[White Stripe]

Only concern I have is labor charge for wheel bearings and front brakes. Adding front pads with wheel bearings and rotors should only be 1 hour charge additional. Why are you replacing front cv axles? Toyota cv axles last forever. I typically just replace the boots at most.

 

[Balrog]

Some of those line items require disassembly of suspension. They'll align (or at least check) to cover themselves. Someone skipped an alignment (not GX470, one of my trusted shops) when they shouldn't have - and didn't mention it. There was no change in the handling, I didn't suspect anything. Just enough to eat the inner two rows both front tires.

 

[GOTLOCKED96]

The dealers labor rate is $180 per hour.

I know manny of you think my 100k maintenance is over kill however I am doing it for peace of mind.

I may look into a local independent now. However I thought if I ever sold it on a platform such as being a trailer I would see if of a return from having a Toyota dealer do it.

 

[GTV]

The dealers labor rate is $180 per hour.

I know manny of you think my 100k maintenance is over kill however I am doing it for peace for peace of mind.

I may look into a local independent now. However I thought if I ever sold it on a platform such as being a trailer I would see if of a return from having a Toyota dealer do it.

These are becoming enthusiast vehicles. As an enthusiast myself I would rather see work that was done by an independent specialist than a someone who fit it in between oil changes on Corollas and Camrys.

 

[suprarx7nut]

The dealers labor rate is $180 per hour.

I know manny of you think my 100k maintenance is over kill however I am doing it for peace of mind.

I may look into a local independent now. However I thought if I ever sold it on a platform such as being a trailer I would see if of a return from having a Toyota dealer do it.

I think if you're doing this work as over-cautious maintenance and as an investment for future returns when sold on a premium auction site, you have to be prepared to spend $$ accordingly.

IMO, you can't really have it both ways in this case. The "sale premium" service is only going to yield a sale premium if it's expensive. That's why it yields a sale premium. You won't get rewarded in the sale price by doing a lot of maintenance at a no-name shop that's not a dealer or a specialist.

If all that stuff really needs to be done, then go for it, but if your aim is to polish up the maintenance records in pursuit of a higher future sales price I think you're going one step forward and two steps back.

Honestly, if I were shopping for another 100 and saw this much work all done at once I would be more suspicious than anything. I would think it was neglected for a long while and someone was trying to play catch up on maintenance before handing off a grenade to the next owner. Again though, if this was done at a shop like Slee or another well-known cruiser shop I'd feel better... but you're not paying less than $175/hr for those types of shops and the bill would likely be even higher than what you're showing here.

 

[shtbrwn86]

You keep mentioning wanting to sell down the road on BAT. Did you buy this rig for yourself and just want it to keep its value while you enjoy it. Or did you buy it intentionally to flip? I agree with most other comments here that you’d probably get much more of a return if it was maintained by a reputable cruiser shop. My 99 was Lexus maintained exclusively for 20 years and I’ve found all kinds of stuff they messed up on.

Better yet take a road trip to see @2001LC and have him do the work. You’ll end up with a rig that’s better than new!

 

[GOTLOCKED96]

You keep mentioning wanting to sell down the road on BAT. Did you buy this rig for yourself and just want it to keep its value while you enjoy it. Or did you buy it intentionally to flip? I agree with most other comments here that you’d probably get much more of a return if it was maintained by a reputable cruiser shop. My 99 was Lexus maintained exclusively for 20 years and I’ve found all kinds of stuff they messed up on.

Better yet take a road trip to see @2001LC and have him do the work. You’ll end up with a rig that’s better than new!

It's my personal daily, not a flip. I like my cars well maintained and to have peace of mind.

On the flip side, it's not a forever truck and will some day get sold.