I'm currently enjoying a road trip vacation to Asheville, NC. My new-ish Kumho tires (maybe 2500 miles on them when they were moved from my stock wheels to my new wheels) were mounted on my new Pro Comp wheels about two weeks before I left. I still had some shimmy at highway speeds, but I chalked it up to a worn out steering stabilizer. The morning that I left, I swapped the steering stabilizer with a new OME unit, and hit the road. The shimmy hadn't improved much. When I got far enough South that the speed limits increased to 70mph, and I opened the Lexus up, the steering wheel was shaking like mad. I had my suspicions that Mavis Discount Tire, where I bought the tires from and where I had them mounted to the new wheels, hadn't done a good job with the balancing at the time, but this confirmed my suspicions. When I made it to Asheville, I went on Hunter's website, to find a local place with a Road Force balancing machine. The Asheville branch of Discount Tire had a Road Force Elite machine, and I was able to make an appointment on their website, so I did. The following day, I showed up at the appointment time, and explained my issues. They said that the work would take about 45 minutes. I took my dog for a walk, and about a half hour later, I got a call to let me know that the work was done. I walked back to Discount Tire, to pay the bill and test my newly road force balanced Lexus. The attendant told me that since I was on vacation, they had performed the wheel balancing for free. I've never done business with Discount Tire before, they've never seen any of my money, because they simply don't exist in the Northeast. Despite that, they balanced all 5 (matching spare) of my wheels for free, faster than I've ever had it done. I was blown away, I didn't think customer service like this even existed anymore. I can't speak for the other branches or the company overall, but I can attest that the Asheville branch of Discount Tire has stellar customer service, and I would recommend them to anyone.