I recently bought a 99 LC with only 62k on it. The seller promised "2 master keys " in his ad. Turned out what I had was two non masters. My wife wanted keyless entry, so we needed another key made. That's how we found out the keys we had were not masters. So the service writer gave me a 1-800 number to call Toyota and get the one time "free" computer that they offer. The service writer at the dealership was totally unfamiliar with the key programming and ended up trying to charge us for Three keyless masters, at $249 each, plus $160 programming. He screwed up and forgot he'd already cut one key at the first visit. He tried claiming we had asked for three. Actually we had just asked for one keyless, but we wanted two masters. One to put in the safe and one to use.That guy told us that only keyless entry keys could be master keys. So we ended up asking for two reluctantly. I'm still not very sure if this is true or not. I have a feeling not. Well while all this confusion is going on, my Wife ended up at the dealer for almost 5 hours with our 3 year old daughter bouncing off the walls. All for a freaking key. In the end my wife just paid for the third key, then marched over to the customer service manager. The manager was very nice and said that the service writer was in trouble big time for A) not giving us the quote first , where the discrepancy would have been caught, and B) Trying to pass off his mistake on me. He tried to claim I had asked for the extra key, when in reality I had only asked for two masters. He was the moron who had forgoten that he'd cut one the last time we were in. Only it wouldn't program with those non-master keys.
So she credited us for the third key, waived the labor charge, and filled up my wife's tank($40!) The dealer who sold me the vehicle agreed to pay the $470 for the two keys I ended up with, so I ended up being out zero out of pocket. But my wife is still recovering from the major hassle and stress at the dealer.
But thats not the end of the story...............
I was cutting grass today and a neighbor comes over and tells me my wife has called and is broken down nearby. You mash the gas and nothing happens, it just idles. From what I've read here it may be a TPS sensor or something like that. But from my trusty Mitchells manual I recently got on Ebay( $6), If the TPS tests OK then you have to replace the computer, ALL OVER AGAIN!!!!!
I do remember reading on the invoice the "FREE" computer was a remanufactured one. ARGGGGGGGH. And I bought a Toyota to have hassle free ownership! Well it gets towed back to the dealer tomorrow, and we'll see what happens from there. I'll hold off posting the name of the dealer until I see how they resolve this. If they don't kiss my ass, I'm going to send them a copy of this post with their name disclosed.
So she credited us for the third key, waived the labor charge, and filled up my wife's tank($40!) The dealer who sold me the vehicle agreed to pay the $470 for the two keys I ended up with, so I ended up being out zero out of pocket. But my wife is still recovering from the major hassle and stress at the dealer.
But thats not the end of the story...............
I was cutting grass today and a neighbor comes over and tells me my wife has called and is broken down nearby. You mash the gas and nothing happens, it just idles. From what I've read here it may be a TPS sensor or something like that. But from my trusty Mitchells manual I recently got on Ebay( $6), If the TPS tests OK then you have to replace the computer, ALL OVER AGAIN!!!!!
I do remember reading on the invoice the "FREE" computer was a remanufactured one. ARGGGGGGGH. And I bought a Toyota to have hassle free ownership! Well it gets towed back to the dealer tomorrow, and we'll see what happens from there. I'll hold off posting the name of the dealer until I see how they resolve this. If they don't kiss my ass, I'm going to send them a copy of this post with their name disclosed.