HID upgrade but bulbs don't seat (1 Viewer)

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Joined
Feb 21, 2017
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9
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Location
Dallas
I just installed a HID conversion kit from Kensun but the bulbs do not seat in the bulb retainer. And the bulbs only seem to fit in a single orientation so I can spin it to make it seat. Any suggestions on how to fix this?
Here is a picture of the part that the bulb isn't fitting in correctly. Not sure it is the correct model but it is what I am referring to.
h1-bulb-holder-with-clips.jpg
 

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