Flippin worthless salesdrones

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Gumby

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My local dealer knew nothing about the FJC. Not even anything that was on the web site.

Wouldn't you even try to do some research on the new products if it was your JOB to know about them?

Told him I was interested in trading a 78 FJ-40 Land Cruiser. He had no idea what that even was. (no surprise there)

Called a different place. Talked to a different guy who said Toyota wasn't real forthcoming with info, but at least he knew the info from the website.

No wonder people pay a premium for Lexus. Toyota dealers suck.
 
Local dealer here told a buddy of mine that wants one that they'd be in and available in about 10 days. That was last Tuesday. I told him what this board has regarding a March release date. He wasn't happy! Typical salesman on the floor knows NOTHING.
 
The word from a local dealer source says to expect to see a $6,000 premium mark up.
 
madams557 said:
The word from a local dealer source says to expect to see a $6,000 premium mark up.


That's too bad. When we were looking at a replacement for my totalled 1990 Runner, we looked at XTerras. This was the first model year when they couldn't keep them on the lots. Many dealers screwed the customer base with high mark-ups...we went to Bankston Nissan in Irving, Texas who refused to mark them up...sold them for sticker.

I'd have definately bought from them for that reason, but ended up with a used 98 Runner.
 
madams557 said:
The word from a local dealer source says to expect to see a $6,000 premium mark up.

Time to find a new dealer :mad:

There are plenty of dealers out there that will not mark up above MSRP.
 
madams557 said:
The word from a local dealer source says to expect to see a $6,000 premium mark up.

Only one thing to say to that...........F OFF! :flipoff2:
 
Gumby said:
Toyota dealers suck.





:flipoff2:


Yer still mad about the "sliding-beer-off-the-sloped-green-head" comment, aren't you........;p
 
Gumby said:
:D

If I call American, can I talk to a new car salesman who has the slightest clue about their product?



I doubt it at this point. We haven't seen anything substantive yet. We don't get training til we get one on the ground for the ride and drive. Prolly not til late February is my guess. I did tell the new car manager to make sure they ordered every one of them with rock rails though...;) He looked at me a bit oddly and I said people who know what they are will not want to buy a vehicle without them and those that don't won't care anyway....:D
 
Dan,
Did you tell them to order them with the rear locker as well? Can't have the same 7% locker statistic that the 80's have...just in case I decide to ever buy one in the future.
 
That was in the same conversation..;)
 
My dealer actually had printouts from the website on his desk when I inquired about them. I was curious so I when he said he had 3 coming into the lot, I twisted my head around to spy the invoices .. and asked "who's buying them? What sort of demographic are they attracting?".

"oh .. no we haven't actually sold any". And he goes on to tell me they invented client names for the paperwrk so they could advance order them. *lol*




:rolleyes:
 
cruiserdan said:
I did tell the new car manager to make sure they ordered every one of them with rock rails though...;)

All indications are that the rock rails will be an accessory to be added by the dealer or the purchaser. That should make you even happier as you'll get to stock them and sell them to all the FJC buyers who's dealers didn't know about the rock rails.

They are bolt on and the frame already has the well nuts.

-B-
 
The dealers in my city are horrible. They stopped me about my new 60 series when I was in there this week and two diffrerent ones asked me what year in the 70's was my truck. Then I told them I had a 40 and they didnt know what that was either, scary. Toyota needs to do way more to inform their sales people on the history of their vehicles.
 
cabron said:
The dealers in my city are horrible. They stopped me about my new 60 series when I was in there this week and two diffrerent ones asked me what year in the 70's was my truck. Then I told them I had a 40 and they didnt know what that was either, scary. Toyota needs to do way more to inform their sales people on the history of their vehicles.

Thats a strength of Rover that I wish Toyota would do. I find more Land Rover sales people (dont know if it has changed though) that know the history of the trucks. They have pics of Series Is and such on the walls. It makes me jealous because I feel Toyota only cares about the present.
 
cabron said:
Toyota needs to do way more to inform their sales people on the history of their vehicles.

Come on guys, be reasonable.

Does a dealer educate everyone in the dealership on the history of all their vehicles? Where does it begin and end. Should each sales person know about the FJ25's ? the non-US versions of the cruiser? FJ55's, FJ45LV's, the Stout?

Then move to the sporty models.
What was the first Toyota sports car? The 2000GT? The history of all the variants of the Supra?
What is the lineage of the sedans, Crown, Corolla, Celica, Avalon, Camry?
Then to the SUV's, the early 4Runners, Gen 2, Gen 3, Sequoias, Rav4's, Highlander, hybrids.
Then to the trucks... the history of the mini/hi-lux, diesel options, Tacos, T-100s, Tundras.
Then to the mini-vans.

I'll bet there are very few people here (maybe only C-Dan) that would be able to give a history lesson and know each vehicle well enough to satisfy everyone. Or is it your expectation that the sales drones know the history of only the Land Cruiser?

Think about it.

-B-
 
And look what it's turned you into:

A green rubber guy with an odd cranium....:D
 
Gumby said:
I really don't think it's too much to ask for the sales people to know the product.

I think they should know the current product; standard features, options, engine metrics, construction materials & techniques, and everything that a prospective buyer might ask about a new vehicle.

Knowing what years the FJ60's was manufactured isn't important to a new car salesperson. Hell, I don't even know the years the FJ60 was sold in the US and I certainly don't know the engine/transmission/options and all those details.

However, I know a lot about computers; history, lineage, options, construction, and all those things that are immaterial in today's market. A new computer buyer doesn't need to know that today's Intel processors derived from an 8004, 8008, 8080, 8086, 80186, 80286, and on and on.

IMHO, it is quite vain for someone to expect a salesperson to know that their FJ60 was sold new in 1983 vs 1979.

-B-
 

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