So, for the holidays, I bought a welder and a plasma cutter from Eastwood for my us to learn on. We have an 80, and bumpers are expensive, so we figured we'd take the opportunity to learn the fine art of welding. And yet, I have not laid down a single bead since we bought these items. We don't claim to know everything, or anything, but we can follow instructions, and we set the machines up correctly. Perhaps it is user error, but I doubt it. Here are the issues:
tl;dr: Eastwood's products are crap and I cannot wait to get my money back. I have nothing against Chinese products, but it's obvious they don't have anyone at all on the ground at the factory performing quality control. Do not buy any Eastwood products. They don't work.
- The Versa-Cut 40 is junk. Mine would not stop leaking air - when you pulled the trigger, it would dump air endlessly until you turned it off. Well, I don't have a nine billion gallon air compressor, just a good little one. The tech suggested it was the regulator, but the regulator is responsible for regulating pressure, not turning the flow on and off. I decided to humor him and I waited for the new one. They shipped the wrong regulator, it wouldn't even fit in the machine - I believe the one they shipped me was for the Versa-Cut 60. So I shipped it back to them and asked for a replacement. They had 549 dollars (plus the 500 in the welder) and I had nothing to show for it. After waiting more than a week, I finally called and asked if I was going to be sent a new plasma cutter. They said they'd send one out the day after, and they did, but why did I have to ask? This is now more than a month after the original purchase. I just tried the new one, and it is dumping air internally. That means the aquarium tubing that passes for their air hoses is not properly seated in their crappy quick disconnects. And you know what? I don't care, I'm not taking the cover off and hunting around for a leak. I'm just done with Eastwood. It's one thing to have a product that works poorly, but the Versa-Cut 40 doesn't work at all. Which brings me to my next issue.
- The welder itself seems to be of marginally higher quality, but the welding regulator they sent with it immediately had the flow meter go to max and it won't go back down. It's broken and cannot be used if I cannot control the CFH. I'm not going to sit here and wait for them to send me the wrong part, then just pack the damn thing back up and send it back. You can't get a regulator right, yet I should expect the MIG welder, which is far more complicated, to be fine? Realistically, I'm sure the welder is fine, but Eastwood has lost my confidence. It's going back as soon as I can get it into the box.
tl;dr: Eastwood's products are crap and I cannot wait to get my money back. I have nothing against Chinese products, but it's obvious they don't have anyone at all on the ground at the factory performing quality control. Do not buy any Eastwood products. They don't work.