- Mar 29, 2010
- Boulder, CO
Not really and now I'm stuck in a limbo state.... DFG shipped my fridge slider last week after I sent them numerous screenshots, emails, and even social messages (still not here, but I at least have a tracking number now). And the drawers are apparently sitting on a truck waiting to be unloaded 1.5hours from me (that I have to eventually drive to to pick up myself). So, now I am at the mercy of whatever cheap (not to me - I paid $150 for this garbage shipping) overloaded freight service they have used. I have called the freight company, and they said it would be at least 2 weeks before they could even unload the truck! I do not place the blame on the freight company as they are clearly still dealing with staffing issues. But I do 100% place the blame of DFG to not address this issue with their customers since I know for a fact they have known about these further delays and did not pivot to a different service or inform anyone. So I'm sorta stuck.Did they reply back to you/resolve this?