OK So I thought I got a deal buying a fj60 dash cap on ebay. The seller is coopers234 and had loads of them for sale. here is the actual listing eBay - New & used electronics, cars, apparel, collectibles, sporting goods & more at low prices The following are my emails back and forth with him. Dear coppers234, Hi , I received the dash cap I won and it has a small crack on the drivers side. I wasn't worried about it seeing it wouldn't really show BUT it doesn't fit. It's off by nearly 1/2 inch across the entire back. Please advise as to how best to resolve. matt Dear tat2matt, FIRST OFF YOU DO NOT HAVE TO ACCEPT THE CRACK AS IT WAS PROBABLY DAMAGED IN SHIPPING & WE WOULD GLADLY REPLACE. THE SECOND PART RE: FIT IS PUZZLING SINCE THE DASHCAP IS MADE DIRECTLY OFF THE ACTUAL FACTORY DASH & WE SELL 1,0000'S OF THESE WITH NO MAJOR FIT PROBLEMS. SINCE YOU ARE HAVING THIS PROBLEM THO I WILL HAVE SOME ONE FROM OUR TECHNICAL SERVICES GROUP CALL YOU SO WE CAN RESOLVE FIT ISSUE FOR YOU. THANX, STEVE - coppers234 Dear coppers234, Thanks Steve, I have bought two other dash caps from Spector for two other fj60 restorations and they have fit spot on. Thanks for looking out for this, I hate not leaving the 5 star feedback and hoped that you guys would make it rite. Matt Dear tat2matt, TECHNICAL SERVICES WILL DISCUSS ALSO SOMETIMES THERE CAN BE SWELLING IN THE OLD ORIGINAL FACTORY DASH WHICH WE MAY HAVE TO TAKE INTO CONSIDERATION BUT WE CAN DISCUSS THAT THEN - coppers234 Dear coppers234, I didn't hear from anyone in your tech services today. Is there something I can do to move this in the rite direction? - tat2matt I didn't hear anything more so I opened a claim in ebay resolution center. From Ebay: Additional information: "The item came with minor damage that I was willing to overlook BUT it doesn't fit the vehicle as described. I contacted the seller and he said that his technical services would contact me but to date has not." Dear tat2matt, THE TECH SERVICES PERSON WAS SICK BUT YOU WENT AHEAD DESPITE MY EMAILS & FILED A COMPALINT I GUESS - coppers234 Hi tat2matt, The seller has responded to you and offered another solution to solve this issue. Seller's message: "WE JUST RECEIVED HIS EMAIL ON 1-10 & WE RESPONDED IMMEDITALTELY. WE NEVER QUESTIONED THE CRACK & HONERED IT IMMEDIATELY & GLADLY TOLD HIM WE WOULD WORK TO A RESOLUTION. WE NEVER QUESTIONED WHETHER HE DAMAGED IT HIMSELF OR IT CAME IN SHIPPING ,BUT NO REPORT OF DAMAGE WAS REOPORTED TO UPS PER POLICY. AS FOR FIT WE SHIPPED ANOTHER ONE OUT IMMEDIATELY THE NEXT DAY # 1ZAIV7770345816020 FOR HIM TO FIT & IN ADDITION WE ARE HAVING TECHNICAL SERVICES CONTACT HIM REGARDING FIT SO WE CAN RESOLVE. SEEMS TO BE A LITTLE IMPATIENT SINCE HE JUST REPORTED IT THE 10TH, WE RESHIPPED THE 11TH & ARE WAITING TECHNICAL SERVICES TO CONTACT HIM" To date there has been NOTHING sent the tracking number he left goes no place and he won't turn off the all caps making it seem like he is yelling at me. SO fellow mud members beware that this dash cap doesn't fit it's off by nearly 1/2 inch and Steve aka coopers234 likes to yell.