Apologies in advance for a long post but I want to get all the facts out there for consideration. First, I have searched and read so many threads on AHC suspension issues and sadly I left nearly more confused than I started. My 01 LX470 has 214,000 on the clock... I am second owner...first owner (before 120,000 miles) replaced some but not all of the accumulators. (I cannot find any records to determine which were replaced).
My truck has the classic SUPER BOUNCY rear end....its not bad driving on smooth roads, or over minor bumps, but undulating road surfaces cause the almost uncontrollable rear end bounce. My system seems to be otherwise working. It lifts to HIGH and drops to LOW when the button is pushed. It returns to N after reaching speed from either H or L setting. Fluid level seems to be appropriate and best I can tell I have not and am not losing fluid.
I removed and opened the rear height sensor hoping and praying that might be the issue...no such luck...zero corrosion, no evidence of any damage or corrosion whatsoever but lightly blew out the interior and reassembled/installed. No change.
I decided last week to schedule an appointment with my local Toyota dealer (Bill Penney Toyota Huntsville Alabama) and one of the largest T dealers in the state. Dropped my truck this morning with very clear instructions that I wanted to pay for AHC suspension diagnostics to determine what was causing the super bouncy rear ride. The service rep didn't exactly give me a warm and fuzzy when I checked in, but I figured hey what the hell. A few hours later I got the call back, service rep says...Oh yeah, Your rear shocks are blown. Need to be replaced. To which I asked How did you arrive at that conclusion. He talked in circles for a few minutes but said I should be thankful as that would cost less than replacing the accumulators. I went to pick up my truck and in person the service rep was even more confused when I asked if they had pulled codes on the AHC system...he replied Your check engine light isn't on. It is actually I reminded him, for an O2 sensor. All along the way I doubt the rep even more than I did to begin with...he simply didn't understand what he was talking about
I asked to speak to the mechanic who looked at my truck. He came out. When I asked how he concluded the shocks were blown and needed to be replaced. He said, Well they are almost 19 years old, and that is one of the cheapest parts to replace. More questioning about codes, and accumulators and it appeared fairly obvious neither the rep or the guy from the back had a clue what he was talking about. The Rep said he couldn't give me a parts quote because the Lexus dealer is closed on Saturday. I asked if the shocks are the same used on the Toyota LC with the AHC system...he replied...Oh yeah, but we have to get Lexus parts. This sounded dubious to me but I honestly don't know if that is true or not.
Long story short. The Dealer was ZERO help. Their diagnostic skills amounted to, Well we can tell that is an original part, it's cheaper, so replace the shocks first. I shared that I wasn't interested in replacing parts until something worked, and reminded them that is why I came to the dealer for their expertise. The rep no charged my diagnostic visit, I am sure so I wouldn't receive a customer satisfaction survey. Serious question. Isn't the whole point of taking your vehicle to the dealer that they supposedly have the best equipment, training, and insight into repairing your particular brand of vehicle ? Incredibly frustrating. A shade tree mechanic can replace parts until something works...that takes no expertise.
I am almost at the end of my rope....I trust the local Lexus dealer even less than the Toyota dealer so unless they have access to some proprietary equipment Toyota does not, I think that will be a waste of time/money too.
Short of replacing both rear accumulator spheres to see if that works does someone here with some experience diagnosing AHC problems have suggestions ? Anyone have decent experience with a dealer or independent shop in North Alabama ? I am willing to drive and pay to find competent help. If I can't find any qualified help, I may have no option but to replace with an active suspension system. (Not what I want but it may be my only hope.). Thanks in advance for taking time to read and share thoughts.
My truck has the classic SUPER BOUNCY rear end....its not bad driving on smooth roads, or over minor bumps, but undulating road surfaces cause the almost uncontrollable rear end bounce. My system seems to be otherwise working. It lifts to HIGH and drops to LOW when the button is pushed. It returns to N after reaching speed from either H or L setting. Fluid level seems to be appropriate and best I can tell I have not and am not losing fluid.
I removed and opened the rear height sensor hoping and praying that might be the issue...no such luck...zero corrosion, no evidence of any damage or corrosion whatsoever but lightly blew out the interior and reassembled/installed. No change.
I decided last week to schedule an appointment with my local Toyota dealer (Bill Penney Toyota Huntsville Alabama) and one of the largest T dealers in the state. Dropped my truck this morning with very clear instructions that I wanted to pay for AHC suspension diagnostics to determine what was causing the super bouncy rear ride. The service rep didn't exactly give me a warm and fuzzy when I checked in, but I figured hey what the hell. A few hours later I got the call back, service rep says...Oh yeah, Your rear shocks are blown. Need to be replaced. To which I asked How did you arrive at that conclusion. He talked in circles for a few minutes but said I should be thankful as that would cost less than replacing the accumulators. I went to pick up my truck and in person the service rep was even more confused when I asked if they had pulled codes on the AHC system...he replied Your check engine light isn't on. It is actually I reminded him, for an O2 sensor. All along the way I doubt the rep even more than I did to begin with...he simply didn't understand what he was talking about
I asked to speak to the mechanic who looked at my truck. He came out. When I asked how he concluded the shocks were blown and needed to be replaced. He said, Well they are almost 19 years old, and that is one of the cheapest parts to replace. More questioning about codes, and accumulators and it appeared fairly obvious neither the rep or the guy from the back had a clue what he was talking about. The Rep said he couldn't give me a parts quote because the Lexus dealer is closed on Saturday. I asked if the shocks are the same used on the Toyota LC with the AHC system...he replied...Oh yeah, but we have to get Lexus parts. This sounded dubious to me but I honestly don't know if that is true or not.
Long story short. The Dealer was ZERO help. Their diagnostic skills amounted to, Well we can tell that is an original part, it's cheaper, so replace the shocks first. I shared that I wasn't interested in replacing parts until something worked, and reminded them that is why I came to the dealer for their expertise. The rep no charged my diagnostic visit, I am sure so I wouldn't receive a customer satisfaction survey. Serious question. Isn't the whole point of taking your vehicle to the dealer that they supposedly have the best equipment, training, and insight into repairing your particular brand of vehicle ? Incredibly frustrating. A shade tree mechanic can replace parts until something works...that takes no expertise.
I am almost at the end of my rope....I trust the local Lexus dealer even less than the Toyota dealer so unless they have access to some proprietary equipment Toyota does not, I think that will be a waste of time/money too.
Short of replacing both rear accumulator spheres to see if that works does someone here with some experience diagnosing AHC problems have suggestions ? Anyone have decent experience with a dealer or independent shop in North Alabama ? I am willing to drive and pay to find competent help. If I can't find any qualified help, I may have no option but to replace with an active suspension system. (Not what I want but it may be my only hope.). Thanks in advance for taking time to read and share thoughts.