2fpower
SILVER Star
- Thread starter
- #781
Thought I would give an update...
I was trying to figure out why I could not connect to the OBDII port and get any data... PSI helped me troubleshoot and their tech decided it had to be tranny computer, so he had me ship it back to them to check it out.... several days later PSI called and said they have to have the engine computer as well, so shipped that off.... UHHHH! frustrated, but glad I have someone to help...
Yesterday, heard that everything is fine with both computers, so immediately called the tech support and told him the news and asked him if there was anything else he wanted to check out, do so before they shipped it to me again, as once I get it and since nothing changed it will be back in his court to figure out what the problem could be...... anyway, he emailed me several times yesterday, and is working to check out something with the tuner.
Overall, still happy with PSI, as It is great to have such support! Yes, I wish it worked first time; however, if I made my own harness, i would have no idea of what to do next...
I was trying to figure out why I could not connect to the OBDII port and get any data... PSI helped me troubleshoot and their tech decided it had to be tranny computer, so he had me ship it back to them to check it out.... several days later PSI called and said they have to have the engine computer as well, so shipped that off.... UHHHH! frustrated, but glad I have someone to help...
Yesterday, heard that everything is fine with both computers, so immediately called the tech support and told him the news and asked him if there was anything else he wanted to check out, do so before they shipped it to me again, as once I get it and since nothing changed it will be back in his court to figure out what the problem could be...... anyway, he emailed me several times yesterday, and is working to check out something with the tuner.
Overall, still happy with PSI, as It is great to have such support! Yes, I wish it worked first time; however, if I made my own harness, i would have no idea of what to do next...